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This report studies the Unified Communication as a Service (UCaaS) market, covering market size for segment by type (Unified Messaging, Telephony, etc.), by application (BFSI, IT & Telecom, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Microsoft, RingCentral, Comcast, 8x8, Cisco, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).
This report provides detailed historical analysis of global market for Unified Communication as a Service (UCaaS) from 2016-2021, and provides extensive market forecasts from 2022-2030 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Unified Communication as a Service (UCaaS) market.
Moreover, the impact of COVID-19 is also concerned. Since outbreak in December 2019, the COVID-19 virus has spread to all around the world and caused huge losses of lives and economy, and the global manufacturing, tourism and financial markets have been hit hard, while the online market/industry increase. Fortunately, with the development of vaccine and other effort by global governments and organizations, the negative impact of COVID-19 is expected to subside and the global economy is expected to recover.
This research covers COVID-19 impacts on the upstream, midstream and downstream industries. Moreover, this research provides an in-depth market evaluation by highlighting information on various aspects covering market dynamics like drivers, barriers, opportunities, threats, and industry news & trends. In the end, this report also provides in-depth analysis and professional advices on how to face the post COIVD-19 period.
The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.
Leading players of Unified Communication as a Service (UCaaS) including:
Microsoft
RingCentral
Comcast
8x8
Cisco
Google
Mitel
Fuze
DialPad
Vonage
Windstream
Verizon
Intrado
Orange S.A.
Tata Communications
Wildix
Unify
Nextiva
NTT Communications
Avaya
PanTerra Networks
NEC
Voyant
CenturyLink
Market split by Type, can be divided into:
Unified Messaging
Telephony
Conferencing
Collaboration Platforms
Others
Market split by Application, can be divided into:
BFSI
IT & Telecom
Education
Healthcare
Others
Market split by Sales Channel, can be divided into:
Direct Channel
Distribution Channel
Market segment by Region/Country including:
North America (United States, Canada and Mexico)
Europe (Germany, UK, France, Italy, Russia and Spain etc.)
Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
South America (Brazil, Argentina and Colombia etc.)
Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)
If you have any special requirements, please let us know and we can provide you the customized report as you want.
Table of Contents
Chapter 1 Unified Communication as a Service (UCaaS) Market Overview
1.1 Unified Communication as a Service (UCaaS) Definition
1.2 Global Unified Communication as a Service (UCaaS) Market Size Status and Outlook (2016-2030)
1.3 Global Unified Communication as a Service (UCaaS) Market Size Comparison by Region (2016-2030)
1.4 Global Unified Communication as a Service (UCaaS) Market Size Comparison by Type (2016-2030)
1.5 Global Unified Communication as a Service (UCaaS) Market Size Comparison by Application (2016-2030)
1.6 Global Unified Communication as a Service (UCaaS) Market Size Comparison by Sales Channel (2016-2030)
1.7 Unified Communication as a Service (UCaaS) Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Post-Strategies of COVID-19
Chapter 2 Unified Communication as a Service (UCaaS) Market Segment Analysis by Player
2.1 Global Unified Communication as a Service (UCaaS) Sales and Market Share by Player (2019-2021)
2.2 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Player (2019-2021)
2.3 Global Unified Communication as a Service (UCaaS) Average Price by Player (2019-2021)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Unified Communication as a Service (UCaaS) Market Segment Analysis by Type
3.1 Global Unified Communication as a Service (UCaaS) Market by Type
3.1.1 Unified Messaging
3.1.2 Telephony
3.1.3 Conferencing
3.1.4 Collaboration Platforms
3.1.5 Others
3.2 Global Unified Communication as a Service (UCaaS) Sales and Market Share by Type (2016-2021)
3.3 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Type (2016-2021)
3.4 Global Unified Communication as a Service (UCaaS) Average Price by Type (2016-2021)
3.5 Leading Players of Unified Communication as a Service (UCaaS) by Type in 2021
3.6 Conclusion of Segment by Type
Chapter 4 Unified Communication as a Service (UCaaS) Market Segment Analysis by Application
4.1 Global Unified Communication as a Service (UCaaS) Market by Application
4.1.1 BFSI
4.1.2 IT & Telecom
4.1.3 Education
4.1.4 Healthcare
4.1.5 Others
4.2 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Application (2016-2021)
4.3 Leading Consumers of Unified Communication as a Service (UCaaS) by Application in 2021
4.4 Conclusion of Segment by Application
Chapter 5 Unified Communication as a Service (UCaaS) Market Segment Analysis by Sales Channel
5.1 Global Unified Communication as a Service (UCaaS) Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Sales Channel (2016-2021)
5.3 Leading Distributors/Dealers of Unified Communication as a Service (UCaaS) by Sales Channel in 2021
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Unified Communication as a Service (UCaaS) Market Segment Analysis by Region
6.1 Global Unified Communication as a Service (UCaaS) Market Size and CAGR by Region (2016-2030)
6.2 Global Unified Communication as a Service (UCaaS) Sales and Market Share by Region (2016-2021)
6.3 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Region (2016-2021)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Unified Communication as a Service (UCaaS) Market Share by Type
6.4.3 North America Unified Communication as a Service (UCaaS) Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Unified Communication as a Service (UCaaS) Market Share by Type
6.5.3 Europe Unified Communication as a Service (UCaaS) Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Unified Communication as a Service (UCaaS) Market Share by Type
6.6.3 Asia-Pacific Unified Communication as a Service (UCaaS) Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Unified Communication as a Service (UCaaS) Market Share by Type
6.7.3 South America Unified Communication as a Service (UCaaS) Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Unified Communication as a Service (UCaaS) Market Share by Type
6.8.3 Middle East & Africa Unified Communication as a Service (UCaaS) Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Unified Communication as a Service (UCaaS) Players
7.1 Microsoft
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 RingCentral
7.3 Comcast
7.4 8x8
7.5 Cisco
7.6 Google
7.7 Mitel
7.8 Fuze
7.9 DialPad
7.10 Vonage
7.11 Windstream
7.12 Verizon
7.13 Intrado
7.14 Orange S.A.
7.15 Tata Communications
7.16 Wildix
7.17 Unify
7.18 Nextiva
7.19 NTT Communications
7.20 Avaya
7.21 PanTerra Networks
7.22 NEC
7.23 Voyant
7.24 CenturyLink
Chapter 8 Upstream and Downstream Analysis of Unified Communication as a Service (UCaaS)
8.1 Industrial Chain of Unified Communication as a Service (UCaaS)
8.2 Upstream of Unified Communication as a Service (UCaaS)
8.3 Downstream of Unified Communication as a Service (UCaaS)
Chapter 9 Development Trend of Unified Communication as a Service (UCaaS) (2022-2030)
9.1 Global Unified Communication as a Service (UCaaS) Market Size (Sales and Revenue) Forecast (2022-2030)
9.2 Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Region (2022-2030)
9.3 Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Type (2022-2030)
9.4 Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Application (2022-2030)
9.5 Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
List of Tables and Figures
Figure Unified Communication as a Service (UCaaS) Example
Figure Global Unified Communication as a Service (UCaaS) Revenue (Million $) Status and Outlook (2016-2030)
Figure Global Unified Communication as a Service (UCaaS) Revenue (Million $) Comparison by Region (2016-2030)
Figure Global Unified Communication as a Service (UCaaS) Revenue (Million $) Comparison by Type (2016-2030)
Figure Global Unified Communication as a Service (UCaaS) Revenue (Million $) Comparison by Application (2016-2030)
Figure Global Unified Communication as a Service (UCaaS) Revenue (Million $) Comparison by Sales Channel (2016-2030)
Table Global Unified Communication as a Service (UCaaS) Sales by Player (2019-2021)
Table Global Unified Communication as a Service (UCaaS) Sales Market Share by Player (2019-2021)
Figure Global Unified Communication as a Service (UCaaS) Sales Market Share by Player in 2021
Table Global Unified Communication as a Service (UCaaS) Revenue (Million $) by Player (2019-2021)
Table Global Unified Communication as a Service (UCaaS) Revenue Market Share by Player (2019-2021)
Figure Global Unified Communication as a Service (UCaaS) Revenue Market Share by Player in 2021
Table Global Unified Communication as a Service (UCaaS) Average Price by Player (2019-2021)
Figure Global Unified Communication as a Service (UCaaS) Average Price by Player in 2021
Figure Global Unified Communication as a Service (UCaaS) Players Competition Situation Top 5 Players Revenue Market Share in 2019
Figure Global Unified Communication as a Service (UCaaS) Players Competition Trends Top 5 Players Revenue Market Share in 2021
Figure Example of Unified Messaging
Figure Global Unified Messaging Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Telephony
Figure Global Telephony Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Conferencing
Figure Global Conferencing Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Collaboration Platforms
Figure Global Collaboration Platforms Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Others
Figure Global Others Revenue (Million $) and Growth Rate (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Sales by Type (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Sales Market Share by Type (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Sales Market Share by Type in 2021
Table Global Unified Communication as a Service (UCaaS) Revenue (Million $) by Type (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Revenue Market Share by Type (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Revenue Market Share by Type in 2021
Table Global Unified Communication as a Service (UCaaS) Average Price by Type (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Average Price by Type in 2021
Table Leading Players of Unified Communication as a Service (UCaaS) by Type in 2021
Figure Example of BFSI
Figure Global Unified Communication as a Service (UCaaS) for BFSI Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of IT & Telecom
Figure Global Unified Communication as a Service (UCaaS) for IT & Telecom Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Education
Figure Global Unified Communication as a Service (UCaaS) for Education Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Healthcare
Figure Global Unified Communication as a Service (UCaaS) for Healthcare Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Others
Figure Global Unified Communication as a Service (UCaaS) for Others Revenue (Million $) and Growth Rate (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Sales by Application (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Sales Market Share by Application (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Sales Market Share by Application in 2021
Table Leading Consumers of Unified Communication as a Service (UCaaS) by Application in 2021
Figure Example of Direct Channel
Figure Global Unified Communication as a Service (UCaaS) for Direct Channel Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Distribution Channel
Figure Global Unified Communication as a Service (UCaaS) for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Revenue by Sales Channel (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Revenue Market Share by Sales Channel (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Revenue Market Share by Sales Channel in 2021
Table Leading Distributors/Dealers of Unified Communication as a Service (UCaaS) by Sales Channel in 2021
Table Global Unified Communication as a Service (UCaaS) Market Size and CAGR by Region (2016-2030)
Table Global Unified Communication as a Service (UCaaS) Sales by Region (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Sales Market Share by Region (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Sales Market Share by Region in 2021
Table Global Unified Communication as a Service (UCaaS) Revenue (Million $) by Region (2016-2021)
Table Global Unified Communication as a Service (UCaaS) Revenue Market Share by Region (2016-2021)
Figure Global Unified Communication as a Service (UCaaS) Revenue Market Share by Region in 2021
Table North America Unified Communication as a Service (UCaaS) Sales by Country (2016-2021)
Figure North America Unified Communication as a Service (UCaaS) Sales Market Share by Country (2016-2021)
Table North America Unified Communication as a Service (UCaaS) Revenue by Country (2016-2021)
Figure North America Unified Communication as a Service (UCaaS) Revenue Market Share by Country (2016-2021)
Figure North America Unified Communication as a Service (UCaaS) Market Share by Type in 2021
Figure North America Unified Communication as a Service (UCaaS) Market Share by Application in 2021
Figure United States Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure United States Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Canada Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Canada Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Mexico Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Mexico Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Europe Unified Communication as a Service (UCaaS) Sales by Country (2016-2021)
Figure Europe Unified Communication as a Service (UCaaS) Sales Market Share by Country (2016-2021)
Table Europe Unified Communication as a Service (UCaaS) Revenue by Country (2016-2021)
Figure Europe Unified Communication as a Service (UCaaS) Revenue Market Share by Country (2016-2021)
Figure Europe Unified Communication as a Service (UCaaS) Market Share by Type in 2021
Figure Europe Unified Communication as a Service (UCaaS) Market Share by Application in 2021
Figure Germany Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Germany Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure UK Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure UK Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure France Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure France Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Italy Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Italy Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Russia Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Russia Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Spain Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Spain Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Asia-Pacific Unified Communication as a Service (UCaaS) Sales by Country (2016-2021)
Figure Asia-Pacific Unified Communication as a Service (UCaaS) Sales Market Share by Country (2016-2021)
Table Asia-Pacific Unified Communication as a Service (UCaaS) Revenue by Country (2016-2021)
Figure Asia-Pacific Unified Communication as a Service (UCaaS) Revenue Market Share by Country (2016-2021)
Figure Asia-Pacific Unified Communication as a Service (UCaaS) Market Share by Type in 2021
Figure Asia-Pacific Unified Communication as a Service (UCaaS) Market Share by Application in 2021
Figure China Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure China Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Japan Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Japan Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Korea Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Korea Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure India Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure India Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Southeast Asia Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Southeast Asia Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Australia Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Australia Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table South America Unified Communication as a Service (UCaaS) Sales by Country (2016-2021)
Figure South America Unified Communication as a Service (UCaaS) Sales Market Share by Country (2016-2021)
Table South America Unified Communication as a Service (UCaaS) Revenue by Country (2016-2021)
Figure South America Unified Communication as a Service (UCaaS) Revenue Market Share by Country (2016-2021)
Figure South America Unified Communication as a Service (UCaaS) Market Share by Type in 2021
Figure South America Unified Communication as a Service (UCaaS) Market Share by Application in 2021
Figure Brazil Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Brazil Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Argentina Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Argentina Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Colombia Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Colombia Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Middle East & Africa Unified Communication as a Service (UCaaS) Sales by Country (2016-2021)
Figure Middle East & Africa Unified Communication as a Service (UCaaS) Sales Market Share by Country (2016-2021)
Table Middle East & Africa Unified Communication as a Service (UCaaS) Revenue by Country (2016-2021)
Figure Middle East & Africa Unified Communication as a Service (UCaaS) Revenue Market Share by Country (2016-2021)
Figure Middle East & Africa Unified Communication as a Service (UCaaS) Market Share by Type in 2021
Figure Middle East & Africa Unified Communication as a Service (UCaaS) Market Share by Application in 2021
Figure UAE Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure UAE Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Saudi Arabia Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure Saudi Arabia Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure South Africa Unified Communication as a Service (UCaaS) Sales and Growth Rate (2016-2021)
Figure South Africa Unified Communication as a Service (UCaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Company Snapshot of Microsoft
Table Unified Communication as a Service (UCaaS) Introduction of Microsoft
Table Unified Communication as a Service (UCaaS) Sales, Price, Revenue, Gross Margin and Market Share of Microsoft (2019-2021)
Table Industrial Chain of Unified Communication as a Service (UCaaS)
Table Manufacturing Cost Structure of Unified Communication as a Service (UCaaS)
Table General Manufacturing Process of Unified Communication as a Service (UCaaS)
Table Leading Distributors/Dealers of Unified Communication as a Service (UCaaS)
Table Leading Consumers of Unified Communication as a Service (UCaaS)
Figure Global Unified Communication as a Service (UCaaS) Sales and Growth Rate Forecast (2022-2030)
Figure Global Unified Communication as a Service (UCaaS) Revenue and Growth Rate Forecast (2022-2030)
Table Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Region (2022-2030)
Table Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Type (2022-2030)
Table Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Application (2022-2030)
Table Global Unified Communication as a Service (UCaaS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
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