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This report studies the Business Process as a Service (BPaaS) market, covering market size for segment by type (Human Resource Management, Accounting and Finance, etc.), by application (BFSI, Telecom & IT, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Accenture, Cognizant, Capgemini, DXC Technology, Genpact, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).
This report provides detailed historical analysis of global market for Business Process as a Service (BPaaS) from 2016-2021, and provides extensive market forecasts from 2022-2030 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Business Process as a Service (BPaaS) market.
Moreover, the impact of COVID-19 is also concerned. Since outbreak in December 2019, the COVID-19 virus has spread to all around the world and caused huge losses of lives and economy, and the global manufacturing, tourism and financial markets have been hit hard, while the online market/industry increase. Fortunately, with the development of vaccine and other effort by global governments and organizations, the negative impact of COVID-19 is expected to subside and the global economy is expected to recover.
This research covers COVID-19 impacts on the upstream, midstream and downstream industries. Moreover, this research provides an in-depth market evaluation by highlighting information on various aspects covering market dynamics like drivers, barriers, opportunities, threats, and industry news & trends. In the end, this report also provides in-depth analysis and professional advices on how to face the post COIVD-19 period.
The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.
Leading players of Business Process as a Service (BPaaS) including:
Accenture
Cognizant
Capgemini
DXC Technology
Genpact
Fujitsu
IBM
Oracle
SAP
Cisco
Broadcom
Wipro
Infosys
Tata Consultancy Services
EXL
HCL
NTT Data
Microsoft
Sungard
Conduent
Market split by Type, can be divided into:
Human Resource Management
Accounting and Finance
Sales and Marketing
Customer Service and Support
Procurement and Supply Chain
Market split by Application, can be divided into:
BFSI
Telecom & IT
Manufacturing
Ecommerce and Retail
Healthcare
Market split by Sales Channel, can be divided into:
Direct Channel
Distribution Channel
Market segment by Region/Country including:
North America (United States, Canada and Mexico)
Europe (Germany, UK, France, Italy, Russia and Spain etc.)
Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
South America (Brazil, Argentina and Colombia etc.)
Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)
If you have any special requirements, please let us know and we can provide you the customized report as you want.
Table of Contents
Chapter 1 Business Process as a Service (BPaaS) Market Overview
1.1 Business Process as a Service (BPaaS) Definition
1.2 Global Business Process as a Service (BPaaS) Market Size Status and Outlook (2016-2030)
1.3 Global Business Process as a Service (BPaaS) Market Size Comparison by Region (2016-2030)
1.4 Global Business Process as a Service (BPaaS) Market Size Comparison by Type (2016-2030)
1.5 Global Business Process as a Service (BPaaS) Market Size Comparison by Application (2016-2030)
1.6 Global Business Process as a Service (BPaaS) Market Size Comparison by Sales Channel (2016-2030)
1.7 Business Process as a Service (BPaaS) Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Post-Strategies of COVID-19
Chapter 2 Business Process as a Service (BPaaS) Market Segment Analysis by Player
2.1 Global Business Process as a Service (BPaaS) Sales and Market Share by Player (2019-2021)
2.2 Global Business Process as a Service (BPaaS) Revenue and Market Share by Player (2019-2021)
2.3 Global Business Process as a Service (BPaaS) Average Price by Player (2019-2021)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Business Process as a Service (BPaaS) Market Segment Analysis by Type
3.1 Global Business Process as a Service (BPaaS) Market by Type
3.1.1 Human Resource Management
3.1.2 Accounting and Finance
3.1.3 Sales and Marketing
3.1.4 Customer Service and Support
3.1.5 Procurement and Supply Chain
3.2 Global Business Process as a Service (BPaaS) Sales and Market Share by Type (2016-2021)
3.3 Global Business Process as a Service (BPaaS) Revenue and Market Share by Type (2016-2021)
3.4 Global Business Process as a Service (BPaaS) Average Price by Type (2016-2021)
3.5 Leading Players of Business Process as a Service (BPaaS) by Type in 2021
3.6 Conclusion of Segment by Type
Chapter 4 Business Process as a Service (BPaaS) Market Segment Analysis by Application
4.1 Global Business Process as a Service (BPaaS) Market by Application
4.1.1 BFSI
4.1.2 Telecom & IT
4.1.3 Manufacturing
4.1.4 Ecommerce and Retail
4.1.5 Healthcare
4.2 Global Business Process as a Service (BPaaS) Revenue and Market Share by Application (2016-2021)
4.3 Leading Consumers of Business Process as a Service (BPaaS) by Application in 2021
4.4 Conclusion of Segment by Application
Chapter 5 Business Process as a Service (BPaaS) Market Segment Analysis by Sales Channel
5.1 Global Business Process as a Service (BPaaS) Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Business Process as a Service (BPaaS) Revenue and Market Share by Sales Channel (2016-2021)
5.3 Leading Distributors/Dealers of Business Process as a Service (BPaaS) by Sales Channel in 2021
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Business Process as a Service (BPaaS) Market Segment Analysis by Region
6.1 Global Business Process as a Service (BPaaS) Market Size and CAGR by Region (2016-2030)
6.2 Global Business Process as a Service (BPaaS) Sales and Market Share by Region (2016-2021)
6.3 Global Business Process as a Service (BPaaS) Revenue and Market Share by Region (2016-2021)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Business Process as a Service (BPaaS) Market Share by Type
6.4.3 North America Business Process as a Service (BPaaS) Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Business Process as a Service (BPaaS) Market Share by Type
6.5.3 Europe Business Process as a Service (BPaaS) Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Business Process as a Service (BPaaS) Market Share by Type
6.6.3 Asia-Pacific Business Process as a Service (BPaaS) Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Business Process as a Service (BPaaS) Market Share by Type
6.7.3 South America Business Process as a Service (BPaaS) Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Business Process as a Service (BPaaS) Market Share by Type
6.8.3 Middle East & Africa Business Process as a Service (BPaaS) Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Business Process as a Service (BPaaS) Players
7.1 Accenture
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 Cognizant
7.3 Capgemini
7.4 DXC Technology
7.5 Genpact
7.6 Fujitsu
7.7 IBM
7.8 Oracle
7.9 SAP
7.10 Cisco
7.11 Broadcom
7.12 Wipro
7.13 Infosys
7.14 Tata Consultancy Services
7.15 EXL
7.16 HCL
7.17 NTT Data
7.18 Microsoft
7.19 Sungard
7.20 Conduent
Chapter 8 Upstream and Downstream Analysis of Business Process as a Service (BPaaS)
8.1 Industrial Chain of Business Process as a Service (BPaaS)
8.2 Upstream of Business Process as a Service (BPaaS)
8.3 Downstream of Business Process as a Service (BPaaS)
Chapter 9 Development Trend of Business Process as a Service (BPaaS) (2022-2030)
9.1 Global Business Process as a Service (BPaaS) Market Size (Sales and Revenue) Forecast (2022-2030)
9.2 Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Region (2022-2030)
9.3 Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Type (2022-2030)
9.4 Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Application (2022-2030)
9.5 Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
List of Tables and Figures
Figure Business Process as a Service (BPaaS) Example
Figure Global Business Process as a Service (BPaaS) Revenue (Million $) Status and Outlook (2016-2030)
Figure Global Business Process as a Service (BPaaS) Revenue (Million $) Comparison by Region (2016-2030)
Figure Global Business Process as a Service (BPaaS) Revenue (Million $) Comparison by Type (2016-2030)
Figure Global Business Process as a Service (BPaaS) Revenue (Million $) Comparison by Application (2016-2030)
Figure Global Business Process as a Service (BPaaS) Revenue (Million $) Comparison by Sales Channel (2016-2030)
Table Global Business Process as a Service (BPaaS) Sales by Player (2019-2021)
Table Global Business Process as a Service (BPaaS) Sales Market Share by Player (2019-2021)
Figure Global Business Process as a Service (BPaaS) Sales Market Share by Player in 2021
Table Global Business Process as a Service (BPaaS) Revenue (Million $) by Player (2019-2021)
Table Global Business Process as a Service (BPaaS) Revenue Market Share by Player (2019-2021)
Figure Global Business Process as a Service (BPaaS) Revenue Market Share by Player in 2021
Table Global Business Process as a Service (BPaaS) Average Price by Player (2019-2021)
Figure Global Business Process as a Service (BPaaS) Average Price by Player in 2021
Figure Global Business Process as a Service (BPaaS) Players Competition Situation Top 5 Players Revenue Market Share in 2019
Figure Global Business Process as a Service (BPaaS) Players Competition Trends Top 5 Players Revenue Market Share in 2021
Figure Example of Human Resource Management
Figure Global Human Resource Management Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Accounting and Finance
Figure Global Accounting and Finance Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Sales and Marketing
Figure Global Sales and Marketing Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Customer Service and Support
Figure Global Customer Service and Support Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Procurement and Supply Chain
Figure Global Procurement and Supply Chain Revenue (Million $) and Growth Rate (2016-2021)
Table Global Business Process as a Service (BPaaS) Sales by Type (2016-2021)
Table Global Business Process as a Service (BPaaS) Sales Market Share by Type (2016-2021)
Figure Global Business Process as a Service (BPaaS) Sales Market Share by Type in 2021
Table Global Business Process as a Service (BPaaS) Revenue (Million $) by Type (2016-2021)
Table Global Business Process as a Service (BPaaS) Revenue Market Share by Type (2016-2021)
Figure Global Business Process as a Service (BPaaS) Revenue Market Share by Type in 2021
Table Global Business Process as a Service (BPaaS) Average Price by Type (2016-2021)
Figure Global Business Process as a Service (BPaaS) Average Price by Type in 2021
Table Leading Players of Business Process as a Service (BPaaS) by Type in 2021
Figure Example of BFSI
Figure Global Business Process as a Service (BPaaS) for BFSI Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Telecom & IT
Figure Global Business Process as a Service (BPaaS) for Telecom & IT Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Manufacturing
Figure Global Business Process as a Service (BPaaS) for Manufacturing Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Ecommerce and Retail
Figure Global Business Process as a Service (BPaaS) for Ecommerce and Retail Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Healthcare
Figure Global Business Process as a Service (BPaaS) for Healthcare Revenue (Million $) and Growth Rate (2016-2021)
Table Global Business Process as a Service (BPaaS) Sales by Application (2016-2021)
Table Global Business Process as a Service (BPaaS) Sales Market Share by Application (2016-2021)
Figure Global Business Process as a Service (BPaaS) Sales Market Share by Application in 2021
Table Leading Consumers of Business Process as a Service (BPaaS) by Application in 2021
Figure Example of Direct Channel
Figure Global Business Process as a Service (BPaaS) for Direct Channel Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Distribution Channel
Figure Global Business Process as a Service (BPaaS) for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021)
Table Global Business Process as a Service (BPaaS) Revenue by Sales Channel (2016-2021)
Table Global Business Process as a Service (BPaaS) Revenue Market Share by Sales Channel (2016-2021)
Figure Global Business Process as a Service (BPaaS) Revenue Market Share by Sales Channel in 2021
Table Leading Distributors/Dealers of Business Process as a Service (BPaaS) by Sales Channel in 2021
Table Global Business Process as a Service (BPaaS) Market Size and CAGR by Region (2016-2030)
Table Global Business Process as a Service (BPaaS) Sales by Region (2016-2021)
Table Global Business Process as a Service (BPaaS) Sales Market Share by Region (2016-2021)
Figure Global Business Process as a Service (BPaaS) Sales Market Share by Region in 2021
Table Global Business Process as a Service (BPaaS) Revenue (Million $) by Region (2016-2021)
Table Global Business Process as a Service (BPaaS) Revenue Market Share by Region (2016-2021)
Figure Global Business Process as a Service (BPaaS) Revenue Market Share by Region in 2021
Table North America Business Process as a Service (BPaaS) Sales by Country (2016-2021)
Figure North America Business Process as a Service (BPaaS) Sales Market Share by Country (2016-2021)
Table North America Business Process as a Service (BPaaS) Revenue by Country (2016-2021)
Figure North America Business Process as a Service (BPaaS) Revenue Market Share by Country (2016-2021)
Figure North America Business Process as a Service (BPaaS) Market Share by Type in 2021
Figure North America Business Process as a Service (BPaaS) Market Share by Application in 2021
Figure United States Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure United States Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Canada Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Canada Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Mexico Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Mexico Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Europe Business Process as a Service (BPaaS) Sales by Country (2016-2021)
Figure Europe Business Process as a Service (BPaaS) Sales Market Share by Country (2016-2021)
Table Europe Business Process as a Service (BPaaS) Revenue by Country (2016-2021)
Figure Europe Business Process as a Service (BPaaS) Revenue Market Share by Country (2016-2021)
Figure Europe Business Process as a Service (BPaaS) Market Share by Type in 2021
Figure Europe Business Process as a Service (BPaaS) Market Share by Application in 2021
Figure Germany Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Germany Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure UK Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure UK Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure France Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure France Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Italy Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Italy Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Russia Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Russia Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Spain Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Spain Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Asia-Pacific Business Process as a Service (BPaaS) Sales by Country (2016-2021)
Figure Asia-Pacific Business Process as a Service (BPaaS) Sales Market Share by Country (2016-2021)
Table Asia-Pacific Business Process as a Service (BPaaS) Revenue by Country (2016-2021)
Figure Asia-Pacific Business Process as a Service (BPaaS) Revenue Market Share by Country (2016-2021)
Figure Asia-Pacific Business Process as a Service (BPaaS) Market Share by Type in 2021
Figure Asia-Pacific Business Process as a Service (BPaaS) Market Share by Application in 2021
Figure China Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure China Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Japan Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Japan Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Korea Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Korea Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure India Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure India Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Southeast Asia Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Southeast Asia Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Australia Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Australia Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table South America Business Process as a Service (BPaaS) Sales by Country (2016-2021)
Figure South America Business Process as a Service (BPaaS) Sales Market Share by Country (2016-2021)
Table South America Business Process as a Service (BPaaS) Revenue by Country (2016-2021)
Figure South America Business Process as a Service (BPaaS) Revenue Market Share by Country (2016-2021)
Figure South America Business Process as a Service (BPaaS) Market Share by Type in 2021
Figure South America Business Process as a Service (BPaaS) Market Share by Application in 2021
Figure Brazil Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Brazil Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Argentina Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Argentina Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Colombia Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Colombia Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Middle East & Africa Business Process as a Service (BPaaS) Sales by Country (2016-2021)
Figure Middle East & Africa Business Process as a Service (BPaaS) Sales Market Share by Country (2016-2021)
Table Middle East & Africa Business Process as a Service (BPaaS) Revenue by Country (2016-2021)
Figure Middle East & Africa Business Process as a Service (BPaaS) Revenue Market Share by Country (2016-2021)
Figure Middle East & Africa Business Process as a Service (BPaaS) Market Share by Type in 2021
Figure Middle East & Africa Business Process as a Service (BPaaS) Market Share by Application in 2021
Figure UAE Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure UAE Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Saudi Arabia Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure Saudi Arabia Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Figure South Africa Business Process as a Service (BPaaS) Sales and Growth Rate (2016-2021)
Figure South Africa Business Process as a Service (BPaaS) Revenue (Million $) and Growth Rate (2016-2021)
Table Company Snapshot of Accenture
Table Business Process as a Service (BPaaS) Introduction of Accenture
Table Business Process as a Service (BPaaS) Sales, Price, Revenue, Gross Margin and Market Share of Accenture (2019-2021)
Table Industrial Chain of Business Process as a Service (BPaaS)
Table Manufacturing Cost Structure of Business Process as a Service (BPaaS)
Table General Manufacturing Process of Business Process as a Service (BPaaS)
Table Leading Distributors/Dealers of Business Process as a Service (BPaaS)
Table Leading Consumers of Business Process as a Service (BPaaS)
Figure Global Business Process as a Service (BPaaS) Sales and Growth Rate Forecast (2022-2030)
Figure Global Business Process as a Service (BPaaS) Revenue and Growth Rate Forecast (2022-2030)
Table Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Region (2022-2030)
Table Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Type (2022-2030)
Table Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Application (2022-2030)
Table Global Business Process as a Service (BPaaS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
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