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This report studies the Customer Information System (CIS) market, covering market size for segment by type (On-premises, Cloud-based, etc.), by application (BFSI, IT and Telecommunications, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Oracle, SAP, Itineris, Hansen, Fluentgrid, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).
This report provides detailed historical analysis of global market for Customer Information System (CIS) from 2016-2021, and provides extensive market forecasts from 2022-2030 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Customer Information System (CIS) market.
Moreover, the impact of COVID-19 is also concerned. Since outbreak in December 2019, the COVID-19 virus has spread to all around the world and caused huge losses of lives and economy, and the global manufacturing, tourism and financial markets have been hit hard, while the online market/industry increase. Fortunately, with the development of vaccine and other effort by global governments and organizations, the negative impact of COVID-19 is expected to subside and the global economy is expected to recover.
This research covers COVID-19 impacts on the upstream, midstream and downstream industries. Moreover, this research provides an in-depth market evaluation by highlighting information on various aspects covering market dynamics like drivers, barriers, opportunities, threats, and industry news & trends. In the end, this report also provides in-depth analysis and professional advices on how to face the post COIVD-19 period.
The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.
Leading players of Customer Information System (CIS) including:
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Wipro
Agility CIS
Avertra
ATS
Cogsdale
Fathom
Efluid
Hydro-Comp
Engineering
Indra
Market split by Type, can be divided into:
On-premises
Cloud-based
Market split by Application, can be divided into:
BFSI
IT and Telecommunications
Retail and eCommerce
Government
Energy and Utilities
Market split by Sales Channel, can be divided into:
Direct Channel
Distribution Channel
Market segment by Region/Country including:
North America (United States, Canada and Mexico)
Europe (Germany, UK, France, Italy, Russia and Spain etc.)
Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
South America (Brazil, Argentina and Colombia etc.)
Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)
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Table of Contents
Chapter 1 Customer Information System (CIS) Market Overview
1.1 Customer Information System (CIS) Definition
1.2 Global Customer Information System (CIS) Market Size Status and Outlook (2016-2030)
1.3 Global Customer Information System (CIS) Market Size Comparison by Region (2016-2030)
1.4 Global Customer Information System (CIS) Market Size Comparison by Type (2016-2030)
1.5 Global Customer Information System (CIS) Market Size Comparison by Application (2016-2030)
1.6 Global Customer Information System (CIS) Market Size Comparison by Sales Channel (2016-2030)
1.7 Customer Information System (CIS) Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Post-Strategies of COVID-19
Chapter 2 Customer Information System (CIS) Market Segment Analysis by Player
2.1 Global Customer Information System (CIS) Sales and Market Share by Player (2019-2021)
2.2 Global Customer Information System (CIS) Revenue and Market Share by Player (2019-2021)
2.3 Global Customer Information System (CIS) Average Price by Player (2019-2021)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Customer Information System (CIS) Market Segment Analysis by Type
3.1 Global Customer Information System (CIS) Market by Type
3.1.1 On-premises
3.1.2 Cloud-based
3.2 Global Customer Information System (CIS) Sales and Market Share by Type (2016-2021)
3.3 Global Customer Information System (CIS) Revenue and Market Share by Type (2016-2021)
3.4 Global Customer Information System (CIS) Average Price by Type (2016-2021)
3.5 Leading Players of Customer Information System (CIS) by Type in 2021
3.6 Conclusion of Segment by Type
Chapter 4 Customer Information System (CIS) Market Segment Analysis by Application
4.1 Global Customer Information System (CIS) Market by Application
4.1.1 BFSI
4.1.2 IT and Telecommunications
4.1.3 Retail and eCommerce
4.1.4 Government
4.1.5 Energy and Utilities
4.2 Global Customer Information System (CIS) Revenue and Market Share by Application (2016-2021)
4.3 Leading Consumers of Customer Information System (CIS) by Application in 2021
4.4 Conclusion of Segment by Application
Chapter 5 Customer Information System (CIS) Market Segment Analysis by Sales Channel
5.1 Global Customer Information System (CIS) Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Customer Information System (CIS) Revenue and Market Share by Sales Channel (2016-2021)
5.3 Leading Distributors/Dealers of Customer Information System (CIS) by Sales Channel in 2021
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Customer Information System (CIS) Market Segment Analysis by Region
6.1 Global Customer Information System (CIS) Market Size and CAGR by Region (2016-2030)
6.2 Global Customer Information System (CIS) Sales and Market Share by Region (2016-2021)
6.3 Global Customer Information System (CIS) Revenue and Market Share by Region (2016-2021)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Customer Information System (CIS) Market Share by Type
6.4.3 North America Customer Information System (CIS) Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Customer Information System (CIS) Market Share by Type
6.5.3 Europe Customer Information System (CIS) Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Customer Information System (CIS) Market Share by Type
6.6.3 Asia-Pacific Customer Information System (CIS) Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Customer Information System (CIS) Market Share by Type
6.7.3 South America Customer Information System (CIS) Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Customer Information System (CIS) Market Share by Type
6.8.3 Middle East & Africa Customer Information System (CIS) Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Customer Information System (CIS) Players
7.1 Oracle
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 SAP
7.3 Itineris
7.4 Hansen
7.5 Fluentgrid
7.6 Open International
7.7 Gentrack
7.8 Milestone Utility Services
7.9 Cayenta
7.10 Advanced Utility Systems
7.11 Ferranti Computer Systems
7.12 Northstar Utilities
7.13 Vertexone
7.14 IBM
7.15 Wipro
7.16 Agility CIS
7.17 Avertra
7.18 ATS
7.19 Cogsdale
7.20 Fathom
7.21 Efluid
7.22 Hydro-Comp
7.23 Engineering
7.24 Indra
Chapter 8 Upstream and Downstream Analysis of Customer Information System (CIS)
8.1 Industrial Chain of Customer Information System (CIS)
8.2 Upstream of Customer Information System (CIS)
8.3 Downstream of Customer Information System (CIS)
Chapter 9 Development Trend of Customer Information System (CIS) (2022-2030)
9.1 Global Customer Information System (CIS) Market Size (Sales and Revenue) Forecast (2022-2030)
9.2 Global Customer Information System (CIS) Market Size and CAGR Forecast by Region (2022-2030)
9.3 Global Customer Information System (CIS) Market Size and CAGR Forecast by Type (2022-2030)
9.4 Global Customer Information System (CIS) Market Size and CAGR Forecast by Application (2022-2030)
9.5 Global Customer Information System (CIS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
List of Tables and Figures
Figure Customer Information System (CIS) Example
Figure Global Customer Information System (CIS) Revenue (Million $) Status and Outlook (2016-2030)
Figure Global Customer Information System (CIS) Revenue (Million $) Comparison by Region (2016-2030)
Figure Global Customer Information System (CIS) Revenue (Million $) Comparison by Type (2016-2030)
Figure Global Customer Information System (CIS) Revenue (Million $) Comparison by Application (2016-2030)
Figure Global Customer Information System (CIS) Revenue (Million $) Comparison by Sales Channel (2016-2030)
Table Global Customer Information System (CIS) Sales by Player (2019-2021)
Table Global Customer Information System (CIS) Sales Market Share by Player (2019-2021)
Figure Global Customer Information System (CIS) Sales Market Share by Player in 2021
Table Global Customer Information System (CIS) Revenue (Million $) by Player (2019-2021)
Table Global Customer Information System (CIS) Revenue Market Share by Player (2019-2021)
Figure Global Customer Information System (CIS) Revenue Market Share by Player in 2021
Table Global Customer Information System (CIS) Average Price by Player (2019-2021)
Figure Global Customer Information System (CIS) Average Price by Player in 2021
Figure Global Customer Information System (CIS) Players Competition Situation Top 5 Players Revenue Market Share in 2019
Figure Global Customer Information System (CIS) Players Competition Trends Top 5 Players Revenue Market Share in 2021
Figure Example of On-premises
Figure Global On-premises Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Cloud-based
Figure Global Cloud-based Revenue (Million $) and Growth Rate (2016-2021)
Table Global Customer Information System (CIS) Sales by Type (2016-2021)
Table Global Customer Information System (CIS) Sales Market Share by Type (2016-2021)
Figure Global Customer Information System (CIS) Sales Market Share by Type in 2021
Table Global Customer Information System (CIS) Revenue (Million $) by Type (2016-2021)
Table Global Customer Information System (CIS) Revenue Market Share by Type (2016-2021)
Figure Global Customer Information System (CIS) Revenue Market Share by Type in 2021
Table Global Customer Information System (CIS) Average Price by Type (2016-2021)
Figure Global Customer Information System (CIS) Average Price by Type in 2021
Table Leading Players of Customer Information System (CIS) by Type in 2021
Figure Example of BFSI
Figure Global Customer Information System (CIS) for BFSI Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of IT and Telecommunications
Figure Global Customer Information System (CIS) for IT and Telecommunications Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Retail and eCommerce
Figure Global Customer Information System (CIS) for Retail and eCommerce Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Government
Figure Global Customer Information System (CIS) for Government Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Energy and Utilities
Figure Global Customer Information System (CIS) for Energy and Utilities Revenue (Million $) and Growth Rate (2016-2021)
Table Global Customer Information System (CIS) Sales by Application (2016-2021)
Table Global Customer Information System (CIS) Sales Market Share by Application (2016-2021)
Figure Global Customer Information System (CIS) Sales Market Share by Application in 2021
Table Leading Consumers of Customer Information System (CIS) by Application in 2021
Figure Example of Direct Channel
Figure Global Customer Information System (CIS) for Direct Channel Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Distribution Channel
Figure Global Customer Information System (CIS) for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021)
Table Global Customer Information System (CIS) Revenue by Sales Channel (2016-2021)
Table Global Customer Information System (CIS) Revenue Market Share by Sales Channel (2016-2021)
Figure Global Customer Information System (CIS) Revenue Market Share by Sales Channel in 2021
Table Leading Distributors/Dealers of Customer Information System (CIS) by Sales Channel in 2021
Table Global Customer Information System (CIS) Market Size and CAGR by Region (2016-2030)
Table Global Customer Information System (CIS) Sales by Region (2016-2021)
Table Global Customer Information System (CIS) Sales Market Share by Region (2016-2021)
Figure Global Customer Information System (CIS) Sales Market Share by Region in 2021
Table Global Customer Information System (CIS) Revenue (Million $) by Region (2016-2021)
Table Global Customer Information System (CIS) Revenue Market Share by Region (2016-2021)
Figure Global Customer Information System (CIS) Revenue Market Share by Region in 2021
Table North America Customer Information System (CIS) Sales by Country (2016-2021)
Figure North America Customer Information System (CIS) Sales Market Share by Country (2016-2021)
Table North America Customer Information System (CIS) Revenue by Country (2016-2021)
Figure North America Customer Information System (CIS) Revenue Market Share by Country (2016-2021)
Figure North America Customer Information System (CIS) Market Share by Type in 2021
Figure North America Customer Information System (CIS) Market Share by Application in 2021
Figure United States Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure United States Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Canada Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Canada Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Mexico Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Mexico Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Table Europe Customer Information System (CIS) Sales by Country (2016-2021)
Figure Europe Customer Information System (CIS) Sales Market Share by Country (2016-2021)
Table Europe Customer Information System (CIS) Revenue by Country (2016-2021)
Figure Europe Customer Information System (CIS) Revenue Market Share by Country (2016-2021)
Figure Europe Customer Information System (CIS) Market Share by Type in 2021
Figure Europe Customer Information System (CIS) Market Share by Application in 2021
Figure Germany Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Germany Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure UK Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure UK Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure France Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure France Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Italy Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Italy Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Russia Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Russia Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Spain Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Spain Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Table Asia-Pacific Customer Information System (CIS) Sales by Country (2016-2021)
Figure Asia-Pacific Customer Information System (CIS) Sales Market Share by Country (2016-2021)
Table Asia-Pacific Customer Information System (CIS) Revenue by Country (2016-2021)
Figure Asia-Pacific Customer Information System (CIS) Revenue Market Share by Country (2016-2021)
Figure Asia-Pacific Customer Information System (CIS) Market Share by Type in 2021
Figure Asia-Pacific Customer Information System (CIS) Market Share by Application in 2021
Figure China Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure China Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Japan Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Japan Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Korea Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Korea Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure India Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure India Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Southeast Asia Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Southeast Asia Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Australia Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Australia Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Table South America Customer Information System (CIS) Sales by Country (2016-2021)
Figure South America Customer Information System (CIS) Sales Market Share by Country (2016-2021)
Table South America Customer Information System (CIS) Revenue by Country (2016-2021)
Figure South America Customer Information System (CIS) Revenue Market Share by Country (2016-2021)
Figure South America Customer Information System (CIS) Market Share by Type in 2021
Figure South America Customer Information System (CIS) Market Share by Application in 2021
Figure Brazil Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Brazil Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Argentina Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Argentina Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Colombia Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Colombia Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Table Middle East & Africa Customer Information System (CIS) Sales by Country (2016-2021)
Figure Middle East & Africa Customer Information System (CIS) Sales Market Share by Country (2016-2021)
Table Middle East & Africa Customer Information System (CIS) Revenue by Country (2016-2021)
Figure Middle East & Africa Customer Information System (CIS) Revenue Market Share by Country (2016-2021)
Figure Middle East & Africa Customer Information System (CIS) Market Share by Type in 2021
Figure Middle East & Africa Customer Information System (CIS) Market Share by Application in 2021
Figure UAE Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure UAE Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure Saudi Arabia Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure Saudi Arabia Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Figure South Africa Customer Information System (CIS) Sales and Growth Rate (2016-2021)
Figure South Africa Customer Information System (CIS) Revenue (Million $) and Growth Rate (2016-2021)
Table Company Snapshot of Oracle
Table Customer Information System (CIS) Introduction of Oracle
Table Customer Information System (CIS) Sales, Price, Revenue, Gross Margin and Market Share of Oracle (2019-2021)
Table Industrial Chain of Customer Information System (CIS)
Table Manufacturing Cost Structure of Customer Information System (CIS)
Table General Manufacturing Process of Customer Information System (CIS)
Table Leading Distributors/Dealers of Customer Information System (CIS)
Table Leading Consumers of Customer Information System (CIS)
Figure Global Customer Information System (CIS) Sales and Growth Rate Forecast (2022-2030)
Figure Global Customer Information System (CIS) Revenue and Growth Rate Forecast (2022-2030)
Table Global Customer Information System (CIS) Market Size and CAGR Forecast by Region (2022-2030)
Table Global Customer Information System (CIS) Market Size and CAGR Forecast by Type (2022-2030)
Table Global Customer Information System (CIS) Market Size and CAGR Forecast by Application (2022-2030)
Table Global Customer Information System (CIS) Market Size and CAGR Forecast by Sales Channel (2022-2030)
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