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This report studies the Field Service Management (FSM) market, covering market size for segment by type (On-premises, Cloud-based, etc.), by application (SMEs, Large Enterprises, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Comarch, SAP, IFS, Salesforce.com, ServiceMax (GE Digital), etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).
This report provides detailed historical analysis of global market for Field Service Management (FSM) from 2016-2021, and provides extensive market forecasts from 2022-2030 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Field Service Management (FSM) market.
Moreover, the impact of COVID-19 is also concerned. Since outbreak in December 2019, the COVID-19 virus has spread to all around the world and caused huge losses of lives and economy, and the global manufacturing, tourism and financial markets have been hit hard, while the online market/industry increase. Fortunately, with the development of vaccine and other effort by global governments and organizations, the negative impact of COVID-19 is expected to subside and the global economy is expected to recover.
This research covers COVID-19 impacts on the upstream, midstream and downstream industries. Moreover, this research provides an in-depth market evaluation by highlighting information on various aspects covering market dynamics like drivers, barriers, opportunities, threats, and industry news & trends. In the end, this report also provides in-depth analysis and professional advices on how to face the post COIVD-19 period.
The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.
Leading players of Field Service Management (FSM) including:
Comarch
SAP
IFS
Salesforce.com
ServiceMax (GE Digital)
Housecall Pro
Skedulo
FieldEdge
Trimble
Microsoft
ServiceTitan
FieldEZ Technologies
Synchroteam
MHelpDesk
Accruent
ServicePower
Oracle
Verizon Connect
Jobber
SimPRO
Astea International
ClickSoftware
CORESYSTEMS
FieldAware
Infor
Key2Act (formerly WennSoft)
MSI Data
OverIT
Praxedo
Retriever Communications
Market split by Type, can be divided into:
On-premises
Cloud-based
Market split by Application, can be divided into:
SMEs
Large Enterprises
Market split by Sales Channel, can be divided into:
Direct Channel
Distribution Channel
Market segment by Region/Country including:
North America (United States, Canada and Mexico)
Europe (Germany, UK, France, Italy, Russia and Spain etc.)
Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
South America (Brazil, Argentina and Colombia etc.)
Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)
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Table of Contents
Chapter 1 Field Service Management (FSM) Market Overview
1.1 Field Service Management (FSM) Definition
1.2 Global Field Service Management (FSM) Market Size Status and Outlook (2016-2030)
1.3 Global Field Service Management (FSM) Market Size Comparison by Region (2016-2030)
1.4 Global Field Service Management (FSM) Market Size Comparison by Type (2016-2030)
1.5 Global Field Service Management (FSM) Market Size Comparison by Application (2016-2030)
1.6 Global Field Service Management (FSM) Market Size Comparison by Sales Channel (2016-2030)
1.7 Field Service Management (FSM) Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Post-Strategies of COVID-19
Chapter 2 Field Service Management (FSM) Market Segment Analysis by Player
2.1 Global Field Service Management (FSM) Sales and Market Share by Player (2019-2021)
2.2 Global Field Service Management (FSM) Revenue and Market Share by Player (2019-2021)
2.3 Global Field Service Management (FSM) Average Price by Player (2019-2021)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Field Service Management (FSM) Market Segment Analysis by Type
3.1 Global Field Service Management (FSM) Market by Type
3.1.1 On-premises
3.1.2 Cloud-based
3.2 Global Field Service Management (FSM) Sales and Market Share by Type (2016-2021)
3.3 Global Field Service Management (FSM) Revenue and Market Share by Type (2016-2021)
3.4 Global Field Service Management (FSM) Average Price by Type (2016-2021)
3.5 Leading Players of Field Service Management (FSM) by Type in 2021
3.6 Conclusion of Segment by Type
Chapter 4 Field Service Management (FSM) Market Segment Analysis by Application
4.1 Global Field Service Management (FSM) Market by Application
4.1.1 SMEs
4.1.2 Large Enterprises
4.2 Global Field Service Management (FSM) Revenue and Market Share by Application (2016-2021)
4.3 Leading Consumers of Field Service Management (FSM) by Application in 2021
4.4 Conclusion of Segment by Application
Chapter 5 Field Service Management (FSM) Market Segment Analysis by Sales Channel
5.1 Global Field Service Management (FSM) Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Field Service Management (FSM) Revenue and Market Share by Sales Channel (2016-2021)
5.3 Leading Distributors/Dealers of Field Service Management (FSM) by Sales Channel in 2021
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Field Service Management (FSM) Market Segment Analysis by Region
6.1 Global Field Service Management (FSM) Market Size and CAGR by Region (2016-2030)
6.2 Global Field Service Management (FSM) Sales and Market Share by Region (2016-2021)
6.3 Global Field Service Management (FSM) Revenue and Market Share by Region (2016-2021)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Field Service Management (FSM) Market Share by Type
6.4.3 North America Field Service Management (FSM) Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Field Service Management (FSM) Market Share by Type
6.5.3 Europe Field Service Management (FSM) Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Field Service Management (FSM) Market Share by Type
6.6.3 Asia-Pacific Field Service Management (FSM) Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Field Service Management (FSM) Market Share by Type
6.7.3 South America Field Service Management (FSM) Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Field Service Management (FSM) Market Share by Type
6.8.3 Middle East & Africa Field Service Management (FSM) Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Field Service Management (FSM) Players
7.1 Comarch
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 SAP
7.3 IFS
7.4 Salesforce.com
7.5 ServiceMax (GE Digital)
7.6 Housecall Pro
7.7 Skedulo
7.8 FieldEdge
7.9 Trimble
7.10 Microsoft
7.11 ServiceTitan
7.12 FieldEZ Technologies
7.13 Synchroteam
7.14 MHelpDesk
7.15 Accruent
7.16 ServicePower
7.17 Oracle
7.18 Verizon Connect
7.19 Jobber
7.20 SimPRO
7.21 Astea International
7.22 ClickSoftware
7.23 CORESYSTEMS
7.24 FieldAware
7.25 Infor
7.26 Key2Act (formerly WennSoft)
7.27 MSI Data
7.28 OverIT
7.29 Praxedo
7.30 Retriever Communications
Chapter 8 Upstream and Downstream Analysis of Field Service Management (FSM)
8.1 Industrial Chain of Field Service Management (FSM)
8.2 Upstream of Field Service Management (FSM)
8.3 Downstream of Field Service Management (FSM)
Chapter 9 Development Trend of Field Service Management (FSM) (2022-2030)
9.1 Global Field Service Management (FSM) Market Size (Sales and Revenue) Forecast (2022-2030)
9.2 Global Field Service Management (FSM) Market Size and CAGR Forecast by Region (2022-2030)
9.3 Global Field Service Management (FSM) Market Size and CAGR Forecast by Type (2022-2030)
9.4 Global Field Service Management (FSM) Market Size and CAGR Forecast by Application (2022-2030)
9.5 Global Field Service Management (FSM) Market Size and CAGR Forecast by Sales Channel (2022-2030)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
List of Tables and Figures
Figure Field Service Management (FSM) Example
Figure Global Field Service Management (FSM) Revenue (Million $) Status and Outlook (2016-2030)
Figure Global Field Service Management (FSM) Revenue (Million $) Comparison by Region (2016-2030)
Figure Global Field Service Management (FSM) Revenue (Million $) Comparison by Type (2016-2030)
Figure Global Field Service Management (FSM) Revenue (Million $) Comparison by Application (2016-2030)
Figure Global Field Service Management (FSM) Revenue (Million $) Comparison by Sales Channel (2016-2030)
Table Global Field Service Management (FSM) Sales by Player (2019-2021)
Table Global Field Service Management (FSM) Sales Market Share by Player (2019-2021)
Figure Global Field Service Management (FSM) Sales Market Share by Player in 2021
Table Global Field Service Management (FSM) Revenue (Million $) by Player (2019-2021)
Table Global Field Service Management (FSM) Revenue Market Share by Player (2019-2021)
Figure Global Field Service Management (FSM) Revenue Market Share by Player in 2021
Table Global Field Service Management (FSM) Average Price by Player (2019-2021)
Figure Global Field Service Management (FSM) Average Price by Player in 2021
Figure Global Field Service Management (FSM) Players Competition Situation Top 5 Players Revenue Market Share in 2019
Figure Global Field Service Management (FSM) Players Competition Trends Top 5 Players Revenue Market Share in 2021
Figure Example of On-premises
Figure Global On-premises Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Cloud-based
Figure Global Cloud-based Revenue (Million $) and Growth Rate (2016-2021)
Table Global Field Service Management (FSM) Sales by Type (2016-2021)
Table Global Field Service Management (FSM) Sales Market Share by Type (2016-2021)
Figure Global Field Service Management (FSM) Sales Market Share by Type in 2021
Table Global Field Service Management (FSM) Revenue (Million $) by Type (2016-2021)
Table Global Field Service Management (FSM) Revenue Market Share by Type (2016-2021)
Figure Global Field Service Management (FSM) Revenue Market Share by Type in 2021
Table Global Field Service Management (FSM) Average Price by Type (2016-2021)
Figure Global Field Service Management (FSM) Average Price by Type in 2021
Table Leading Players of Field Service Management (FSM) by Type in 2021
Figure Example of SMEs
Figure Global Field Service Management (FSM) for SMEs Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Large Enterprises
Figure Global Field Service Management (FSM) for Large Enterprises Revenue (Million $) and Growth Rate (2016-2021)
Table Global Field Service Management (FSM) Sales by Application (2016-2021)
Table Global Field Service Management (FSM) Sales Market Share by Application (2016-2021)
Figure Global Field Service Management (FSM) Sales Market Share by Application in 2021
Table Leading Consumers of Field Service Management (FSM) by Application in 2021
Figure Example of Direct Channel
Figure Global Field Service Management (FSM) for Direct Channel Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Distribution Channel
Figure Global Field Service Management (FSM) for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021)
Table Global Field Service Management (FSM) Revenue by Sales Channel (2016-2021)
Table Global Field Service Management (FSM) Revenue Market Share by Sales Channel (2016-2021)
Figure Global Field Service Management (FSM) Revenue Market Share by Sales Channel in 2021
Table Leading Distributors/Dealers of Field Service Management (FSM) by Sales Channel in 2021
Table Global Field Service Management (FSM) Market Size and CAGR by Region (2016-2030)
Table Global Field Service Management (FSM) Sales by Region (2016-2021)
Table Global Field Service Management (FSM) Sales Market Share by Region (2016-2021)
Figure Global Field Service Management (FSM) Sales Market Share by Region in 2021
Table Global Field Service Management (FSM) Revenue (Million $) by Region (2016-2021)
Table Global Field Service Management (FSM) Revenue Market Share by Region (2016-2021)
Figure Global Field Service Management (FSM) Revenue Market Share by Region in 2021
Table North America Field Service Management (FSM) Sales by Country (2016-2021)
Figure North America Field Service Management (FSM) Sales Market Share by Country (2016-2021)
Table North America Field Service Management (FSM) Revenue by Country (2016-2021)
Figure North America Field Service Management (FSM) Revenue Market Share by Country (2016-2021)
Figure North America Field Service Management (FSM) Market Share by Type in 2021
Figure North America Field Service Management (FSM) Market Share by Application in 2021
Figure United States Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure United States Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Canada Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Canada Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Mexico Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Mexico Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Table Europe Field Service Management (FSM) Sales by Country (2016-2021)
Figure Europe Field Service Management (FSM) Sales Market Share by Country (2016-2021)
Table Europe Field Service Management (FSM) Revenue by Country (2016-2021)
Figure Europe Field Service Management (FSM) Revenue Market Share by Country (2016-2021)
Figure Europe Field Service Management (FSM) Market Share by Type in 2021
Figure Europe Field Service Management (FSM) Market Share by Application in 2021
Figure Germany Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Germany Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure UK Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure UK Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure France Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure France Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Italy Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Italy Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Russia Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Russia Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Spain Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Spain Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Table Asia-Pacific Field Service Management (FSM) Sales by Country (2016-2021)
Figure Asia-Pacific Field Service Management (FSM) Sales Market Share by Country (2016-2021)
Table Asia-Pacific Field Service Management (FSM) Revenue by Country (2016-2021)
Figure Asia-Pacific Field Service Management (FSM) Revenue Market Share by Country (2016-2021)
Figure Asia-Pacific Field Service Management (FSM) Market Share by Type in 2021
Figure Asia-Pacific Field Service Management (FSM) Market Share by Application in 2021
Figure China Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure China Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Japan Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Japan Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Korea Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Korea Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure India Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure India Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Southeast Asia Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Southeast Asia Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Australia Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Australia Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Table South America Field Service Management (FSM) Sales by Country (2016-2021)
Figure South America Field Service Management (FSM) Sales Market Share by Country (2016-2021)
Table South America Field Service Management (FSM) Revenue by Country (2016-2021)
Figure South America Field Service Management (FSM) Revenue Market Share by Country (2016-2021)
Figure South America Field Service Management (FSM) Market Share by Type in 2021
Figure South America Field Service Management (FSM) Market Share by Application in 2021
Figure Brazil Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Brazil Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Argentina Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Argentina Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Colombia Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Colombia Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Table Middle East & Africa Field Service Management (FSM) Sales by Country (2016-2021)
Figure Middle East & Africa Field Service Management (FSM) Sales Market Share by Country (2016-2021)
Table Middle East & Africa Field Service Management (FSM) Revenue by Country (2016-2021)
Figure Middle East & Africa Field Service Management (FSM) Revenue Market Share by Country (2016-2021)
Figure Middle East & Africa Field Service Management (FSM) Market Share by Type in 2021
Figure Middle East & Africa Field Service Management (FSM) Market Share by Application in 2021
Figure UAE Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure UAE Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure Saudi Arabia Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure Saudi Arabia Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Figure South Africa Field Service Management (FSM) Sales and Growth Rate (2016-2021)
Figure South Africa Field Service Management (FSM) Revenue (Million $) and Growth Rate (2016-2021)
Table Company Snapshot of Comarch
Table Field Service Management (FSM) Introduction of Comarch
Table Field Service Management (FSM) Sales, Price, Revenue, Gross Margin and Market Share of Comarch (2019-2021)
Table Industrial Chain of Field Service Management (FSM)
Table Manufacturing Cost Structure of Field Service Management (FSM)
Table General Manufacturing Process of Field Service Management (FSM)
Table Leading Distributors/Dealers of Field Service Management (FSM)
Table Leading Consumers of Field Service Management (FSM)
Figure Global Field Service Management (FSM) Sales and Growth Rate Forecast (2022-2030)
Figure Global Field Service Management (FSM) Revenue and Growth Rate Forecast (2022-2030)
Table Global Field Service Management (FSM) Market Size and CAGR Forecast by Region (2022-2030)
Table Global Field Service Management (FSM) Market Size and CAGR Forecast by Type (2022-2030)
Table Global Field Service Management (FSM) Market Size and CAGR Forecast by Application (2022-2030)
Table Global Field Service Management (FSM) Market Size and CAGR Forecast by Sales Channel (2022-2030)
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