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This report studies the Healthcare BPO market, covering market size for segment by type (Payer BPO Services, Provider BPO Services, etc.), by application (Research and Development, Manufacturing, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Accenture (Ireland), Cognizant (US), Tata Consultancy Services (India), Xerox Corporation (US), WNS Holdings (India), etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).
This report provides detailed historical analysis of global market for Healthcare BPO from 2016-2021, and provides extensive market forecasts from 2022-2030 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Healthcare BPO market.
Moreover, the impact of COVID-19 is also concerned. Since outbreak in December 2019, the COVID-19 virus has spread to all around the world and caused huge losses of lives and economy, and the global manufacturing, tourism and financial markets have been hit hard, while the online market/industry increase. Fortunately, with the development of vaccine and other effort by global governments and organizations, the negative impact of COVID-19 is expected to subside and the global economy is expected to recover.
This research covers COVID-19 impacts on the upstream, midstream and downstream industries. Moreover, this research provides an in-depth market evaluation by highlighting information on various aspects covering market dynamics like drivers, barriers, opportunities, threats, and industry news & trends. In the end, this report also provides in-depth analysis and professional advices on how to face the post COIVD-19 period.
The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.
Leading players of Healthcare BPO including:
Accenture (Ireland)
Cognizant (US)
Tata Consultancy Services (India)
Xerox Corporation (US)
WNS Holdings (India)
NTT Data Corporation (Japan)
IQVIA (US)
Mphasis (India)
Genpact (US)
Wipro (India)
Infosys BPM (India)
Firstsource Solutions (India)
IBM Corporation (US)
HCL Technologies (India)
Sutherland Global (US)
GeBBS Healthcare Solutions (US)
Lonza (Switzerland)
Omega Healthcare (India)
R1 RCM (US)
Invensis Technologies (India)
UnitedHealth Group (US)
Sykes Enterprises (US)
Parexel International (US)
Access Healthcare (US)
Akurate Management Solutions (US)
Market split by Type, can be divided into:
Payer BPO Services
Provider BPO Services
Pharmaceutical BPO Services
Market split by Application, can be divided into:
Research and Development
Manufacturing
Non-Clinical Services
Market split by Sales Channel, can be divided into:
Direct Channel
Distribution Channel
Market segment by Region/Country including:
North America (United States, Canada and Mexico)
Europe (Germany, UK, France, Italy, Russia and Spain etc.)
Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
South America (Brazil, Argentina and Colombia etc.)
Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)
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Table of Contents
Chapter 1 Healthcare BPO Market Overview
1.1 Healthcare BPO Definition
1.2 Global Healthcare BPO Market Size Status and Outlook (2016-2030)
1.3 Global Healthcare BPO Market Size Comparison by Region (2016-2030)
1.4 Global Healthcare BPO Market Size Comparison by Type (2016-2030)
1.5 Global Healthcare BPO Market Size Comparison by Application (2016-2030)
1.6 Global Healthcare BPO Market Size Comparison by Sales Channel (2016-2030)
1.7 Healthcare BPO Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Post-Strategies of COVID-19
Chapter 2 Healthcare BPO Market Segment Analysis by Player
2.1 Global Healthcare BPO Sales and Market Share by Player (2019-2021)
2.2 Global Healthcare BPO Revenue and Market Share by Player (2019-2021)
2.3 Global Healthcare BPO Average Price by Player (2019-2021)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Healthcare BPO Market Segment Analysis by Type
3.1 Global Healthcare BPO Market by Type
3.1.1 Payer BPO Services
3.1.2 Provider BPO Services
3.1.3 Pharmaceutical BPO Services
3.2 Global Healthcare BPO Sales and Market Share by Type (2016-2021)
3.3 Global Healthcare BPO Revenue and Market Share by Type (2016-2021)
3.4 Global Healthcare BPO Average Price by Type (2016-2021)
3.5 Leading Players of Healthcare BPO by Type in 2021
3.6 Conclusion of Segment by Type
Chapter 4 Healthcare BPO Market Segment Analysis by Application
4.1 Global Healthcare BPO Market by Application
4.1.1 Research and Development
4.1.2 Manufacturing
4.1.3 Non-Clinical Services
4.2 Global Healthcare BPO Revenue and Market Share by Application (2016-2021)
4.3 Leading Consumers of Healthcare BPO by Application in 2021
4.4 Conclusion of Segment by Application
Chapter 5 Healthcare BPO Market Segment Analysis by Sales Channel
5.1 Global Healthcare BPO Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Healthcare BPO Revenue and Market Share by Sales Channel (2016-2021)
5.3 Leading Distributors/Dealers of Healthcare BPO by Sales Channel in 2021
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Healthcare BPO Market Segment Analysis by Region
6.1 Global Healthcare BPO Market Size and CAGR by Region (2016-2030)
6.2 Global Healthcare BPO Sales and Market Share by Region (2016-2021)
6.3 Global Healthcare BPO Revenue and Market Share by Region (2016-2021)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Healthcare BPO Market Share by Type
6.4.3 North America Healthcare BPO Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Healthcare BPO Market Share by Type
6.5.3 Europe Healthcare BPO Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Healthcare BPO Market Share by Type
6.6.3 Asia-Pacific Healthcare BPO Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Healthcare BPO Market Share by Type
6.7.3 South America Healthcare BPO Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Healthcare BPO Market Share by Type
6.8.3 Middle East & Africa Healthcare BPO Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Healthcare BPO Players
7.1 Accenture (Ireland)
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 Cognizant (US)
7.3 Tata Consultancy Services (India)
7.4 Xerox Corporation (US)
7.5 WNS Holdings (India)
7.6 NTT Data Corporation (Japan)
7.7 IQVIA (US)
7.8 Mphasis (India)
7.9 Genpact (US)
7.10 Wipro (India)
7.11 Infosys BPM (India)
7.12 Firstsource Solutions (India)
7.13 IBM Corporation (US)
7.14 HCL Technologies (India)
7.15 Sutherland Global (US)
7.16 GeBBS Healthcare Solutions (US)
7.17 Lonza (Switzerland)
7.18 Omega Healthcare (India)
7.19 R1 RCM (US)
7.20 Invensis Technologies (India)
7.21 UnitedHealth Group (US)
7.22 Sykes Enterprises (US)
7.23 Parexel International (US)
7.24 Access Healthcare (US)
7.25 Akurate Management Solutions (US)
Chapter 8 Upstream and Downstream Analysis of Healthcare BPO
8.1 Industrial Chain of Healthcare BPO
8.2 Upstream of Healthcare BPO
8.3 Downstream of Healthcare BPO
Chapter 9 Development Trend of Healthcare BPO (2022-2030)
9.1 Global Healthcare BPO Market Size (Sales and Revenue) Forecast (2022-2030)
9.2 Global Healthcare BPO Market Size and CAGR Forecast by Region (2022-2030)
9.3 Global Healthcare BPO Market Size and CAGR Forecast by Type (2022-2030)
9.4 Global Healthcare BPO Market Size and CAGR Forecast by Application (2022-2030)
9.5 Global Healthcare BPO Market Size and CAGR Forecast by Sales Channel (2022-2030)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
List of Tables and Figures
Figure Healthcare BPO Example
Figure Global Healthcare BPO Revenue (Million $) Status and Outlook (2016-2030)
Figure Global Healthcare BPO Revenue (Million $) Comparison by Region (2016-2030)
Figure Global Healthcare BPO Revenue (Million $) Comparison by Type (2016-2030)
Figure Global Healthcare BPO Revenue (Million $) Comparison by Application (2016-2030)
Figure Global Healthcare BPO Revenue (Million $) Comparison by Sales Channel (2016-2030)
Table Global Healthcare BPO Sales by Player (2019-2021)
Table Global Healthcare BPO Sales Market Share by Player (2019-2021)
Figure Global Healthcare BPO Sales Market Share by Player in 2021
Table Global Healthcare BPO Revenue (Million $) by Player (2019-2021)
Table Global Healthcare BPO Revenue Market Share by Player (2019-2021)
Figure Global Healthcare BPO Revenue Market Share by Player in 2021
Table Global Healthcare BPO Average Price by Player (2019-2021)
Figure Global Healthcare BPO Average Price by Player in 2021
Figure Global Healthcare BPO Players Competition Situation Top 5 Players Revenue Market Share in 2019
Figure Global Healthcare BPO Players Competition Trends Top 5 Players Revenue Market Share in 2021
Figure Example of Payer BPO Services
Figure Global Payer BPO Services Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Provider BPO Services
Figure Global Provider BPO Services Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Pharmaceutical BPO Services
Figure Global Pharmaceutical BPO Services Revenue (Million $) and Growth Rate (2016-2021)
Table Global Healthcare BPO Sales by Type (2016-2021)
Table Global Healthcare BPO Sales Market Share by Type (2016-2021)
Figure Global Healthcare BPO Sales Market Share by Type in 2021
Table Global Healthcare BPO Revenue (Million $) by Type (2016-2021)
Table Global Healthcare BPO Revenue Market Share by Type (2016-2021)
Figure Global Healthcare BPO Revenue Market Share by Type in 2021
Table Global Healthcare BPO Average Price by Type (2016-2021)
Figure Global Healthcare BPO Average Price by Type in 2021
Table Leading Players of Healthcare BPO by Type in 2021
Figure Example of Research and Development
Figure Global Healthcare BPO for Research and Development Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Manufacturing
Figure Global Healthcare BPO for Manufacturing Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Non-Clinical Services
Figure Global Healthcare BPO for Non-Clinical Services Revenue (Million $) and Growth Rate (2016-2021)
Table Global Healthcare BPO Sales by Application (2016-2021)
Table Global Healthcare BPO Sales Market Share by Application (2016-2021)
Figure Global Healthcare BPO Sales Market Share by Application in 2021
Table Leading Consumers of Healthcare BPO by Application in 2021
Figure Example of Direct Channel
Figure Global Healthcare BPO for Direct Channel Revenue (Million $) and Growth Rate (2016-2021)
Figure Example of Distribution Channel
Figure Global Healthcare BPO for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021)
Table Global Healthcare BPO Revenue by Sales Channel (2016-2021)
Table Global Healthcare BPO Revenue Market Share by Sales Channel (2016-2021)
Figure Global Healthcare BPO Revenue Market Share by Sales Channel in 2021
Table Leading Distributors/Dealers of Healthcare BPO by Sales Channel in 2021
Table Global Healthcare BPO Market Size and CAGR by Region (2016-2030)
Table Global Healthcare BPO Sales by Region (2016-2021)
Table Global Healthcare BPO Sales Market Share by Region (2016-2021)
Figure Global Healthcare BPO Sales Market Share by Region in 2021
Table Global Healthcare BPO Revenue (Million $) by Region (2016-2021)
Table Global Healthcare BPO Revenue Market Share by Region (2016-2021)
Figure Global Healthcare BPO Revenue Market Share by Region in 2021
Table North America Healthcare BPO Sales by Country (2016-2021)
Figure North America Healthcare BPO Sales Market Share by Country (2016-2021)
Table North America Healthcare BPO Revenue by Country (2016-2021)
Figure North America Healthcare BPO Revenue Market Share by Country (2016-2021)
Figure North America Healthcare BPO Market Share by Type in 2021
Figure North America Healthcare BPO Market Share by Application in 2021
Figure United States Healthcare BPO Sales and Growth Rate (2016-2021)
Figure United States Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Canada Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Canada Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Mexico Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Mexico Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Table Europe Healthcare BPO Sales by Country (2016-2021)
Figure Europe Healthcare BPO Sales Market Share by Country (2016-2021)
Table Europe Healthcare BPO Revenue by Country (2016-2021)
Figure Europe Healthcare BPO Revenue Market Share by Country (2016-2021)
Figure Europe Healthcare BPO Market Share by Type in 2021
Figure Europe Healthcare BPO Market Share by Application in 2021
Figure Germany Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Germany Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure UK Healthcare BPO Sales and Growth Rate (2016-2021)
Figure UK Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure France Healthcare BPO Sales and Growth Rate (2016-2021)
Figure France Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Italy Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Italy Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Russia Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Russia Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Spain Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Spain Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Table Asia-Pacific Healthcare BPO Sales by Country (2016-2021)
Figure Asia-Pacific Healthcare BPO Sales Market Share by Country (2016-2021)
Table Asia-Pacific Healthcare BPO Revenue by Country (2016-2021)
Figure Asia-Pacific Healthcare BPO Revenue Market Share by Country (2016-2021)
Figure Asia-Pacific Healthcare BPO Market Share by Type in 2021
Figure Asia-Pacific Healthcare BPO Market Share by Application in 2021
Figure China Healthcare BPO Sales and Growth Rate (2016-2021)
Figure China Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Japan Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Japan Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Korea Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Korea Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure India Healthcare BPO Sales and Growth Rate (2016-2021)
Figure India Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Southeast Asia Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Southeast Asia Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Australia Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Australia Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Table South America Healthcare BPO Sales by Country (2016-2021)
Figure South America Healthcare BPO Sales Market Share by Country (2016-2021)
Table South America Healthcare BPO Revenue by Country (2016-2021)
Figure South America Healthcare BPO Revenue Market Share by Country (2016-2021)
Figure South America Healthcare BPO Market Share by Type in 2021
Figure South America Healthcare BPO Market Share by Application in 2021
Figure Brazil Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Brazil Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Argentina Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Argentina Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Colombia Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Colombia Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Table Middle East & Africa Healthcare BPO Sales by Country (2016-2021)
Figure Middle East & Africa Healthcare BPO Sales Market Share by Country (2016-2021)
Table Middle East & Africa Healthcare BPO Revenue by Country (2016-2021)
Figure Middle East & Africa Healthcare BPO Revenue Market Share by Country (2016-2021)
Figure Middle East & Africa Healthcare BPO Market Share by Type in 2021
Figure Middle East & Africa Healthcare BPO Market Share by Application in 2021
Figure UAE Healthcare BPO Sales and Growth Rate (2016-2021)
Figure UAE Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure Saudi Arabia Healthcare BPO Sales and Growth Rate (2016-2021)
Figure Saudi Arabia Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Figure South Africa Healthcare BPO Sales and Growth Rate (2016-2021)
Figure South Africa Healthcare BPO Revenue (Million $) and Growth Rate (2016-2021)
Table Company Snapshot of Accenture (Ireland)
Table Healthcare BPO Introduction of Accenture (Ireland)
Table Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share of Accenture (Ireland) (2019-2021)
Table Industrial Chain of Healthcare BPO
Table Manufacturing Cost Structure of Healthcare BPO
Table General Manufacturing Process of Healthcare BPO
Table Leading Distributors/Dealers of Healthcare BPO
Table Leading Consumers of Healthcare BPO
Figure Global Healthcare BPO Sales and Growth Rate Forecast (2022-2030)
Figure Global Healthcare BPO Revenue and Growth Rate Forecast (2022-2030)
Table Global Healthcare BPO Market Size and CAGR Forecast by Region (2022-2030)
Table Global Healthcare BPO Market Size and CAGR Forecast by Type (2022-2030)
Table Global Healthcare BPO Market Size and CAGR Forecast by Application (2022-2030)
Table Global Healthcare BPO Market Size and CAGR Forecast by Sales Channel (2022-2030)
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