1 Report Business Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Backoffice Workforce Management Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
        1.2.2 Operation Visualizer
        1.2.3 Performance Management
        1.2.4 Back-Office Optimization
        1.2.5 Robotic Process Automation
        1.2.6 Desktop & Process Analytics
        1.2.7 Others
    1.3 Market by Application
        1.3.1 Global Backoffice Workforce Management Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
        1.3.2 IT & Telecommunication
        1.3.3 Retail & E-commerce
        1.3.4 Transportation
        1.3.5 Government
        1.3.6 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Backoffice Workforce Management Market Perspective (2017-2028)
    2.2 Backoffice Workforce Management Growth Trends by Region
        2.2.1 Backoffice Workforce Management Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Backoffice Workforce Management Historic Market Size by Region (2017-2022)
        2.2.3 Backoffice Workforce Management Forecasted Market Size by Region (2023-2028)
    2.3 Backoffice Workforce Management Market Dynamics
        2.3.1 Backoffice Workforce Management Industry Trends
        2.3.2 Backoffice Workforce Management Market Drivers
        2.3.3 Backoffice Workforce Management Market Challenges
        2.3.4 Backoffice Workforce Management Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Backoffice Workforce Management Players by Revenue
        3.1.1 Global Top Backoffice Workforce Management Players by Revenue (2017-2022)
        3.1.2 Global Backoffice Workforce Management Revenue Market Share by Players (2017-2022)
    3.2 Global Backoffice Workforce Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Backoffice Workforce Management Revenue
    3.4 Global Backoffice Workforce Management Market Concentration Ratio
        3.4.1 Global Backoffice Workforce Management Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Backoffice Workforce Management Revenue in 2021
    3.5 Backoffice Workforce Management Key Players Head office and Area Served
    3.6 Key Players Backoffice Workforce Management Product Solution and Service
    3.7 Date of Enter into Backoffice Workforce Management Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Backoffice Workforce Management Breakdown Data by Type
    4.1 Global Backoffice Workforce Management Historic Market Size by Type (2017-2022)
    4.2 Global Backoffice Workforce Management Forecasted Market Size by Type (2023-2028)
5 Backoffice Workforce Management Breakdown Data by Application
    5.1 Global Backoffice Workforce Management Historic Market Size by Application (2017-2022)
    5.2 Global Backoffice Workforce Management Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Backoffice Workforce Management Market Size (2017-2028)
    6.2 North America Backoffice Workforce Management Market Size by Type
        6.2.1 North America Backoffice Workforce Management Market Size by Type (2017-2022)
        6.2.2 North America Backoffice Workforce Management Market Size by Type (2023-2028)
        6.2.3 North America Backoffice Workforce Management Market Share by Type (2017-2028)
    6.3 North America Backoffice Workforce Management Market Size by Application
        6.3.1 North America Backoffice Workforce Management Market Size by Application (2017-2022)
        6.3.2 North America Backoffice Workforce Management Market Size by Application (2023-2028)
        6.3.3 North America Backoffice Workforce Management Market Share by Application (2017-2028)
    6.4 North America Backoffice Workforce Management Market Size by Country
        6.4.1 North America Backoffice Workforce Management Market Size by Country (2017-2022)
        6.4.2 North America Backoffice Workforce Management Market Size by Country (2023-2028)
        6.4.3 U.S.
        6.4.4 Canada
7 Europe
    7.1 Europe Backoffice Workforce Management Market Size (2017-2028)
    7.2 Europe Backoffice Workforce Management Market Size by Type
        7.2.1 Europe Backoffice Workforce Management Market Size by Type (2017-2022)
        7.2.2 Europe Backoffice Workforce Management Market Size by Type (2023-2028)
        7.2.3 Europe Backoffice Workforce Management Market Share by Type (2017-2028)
    7.3 Europe Backoffice Workforce Management Market Size by Application
        7.3.1 Europe Backoffice Workforce Management Market Size by Application (2017-2022)
        7.3.2 Europe Backoffice Workforce Management Market Size by Application (2023-2028)
        7.3.3 Europe Backoffice Workforce Management Market Share by Application (2017-2028)
    7.4 Europe Backoffice Workforce Management Market Size by Country
        7.4.1 Europe Backoffice Workforce Management Market Size by Country (2017-2022)
        7.4.2 Europe Backoffice Workforce Management Market Size by Country (2023-2028)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Backoffice Workforce Management Market Size (2017-2028)
    8.2 Asia-Pacific Backoffice Workforce Management Market Size by Type
        8.2.1 Asia-Pacific Backoffice Workforce Management Market Size by Type (2017-2022)
        8.2.2 Asia-Pacific Backoffice Workforce Management Market Size by Type (2023-2028)
        8.2.3 Asia-Pacific Backoffice Workforce Management Market Share by Type (2017-2028)
    8.3 Asia-Pacific Backoffice Workforce Management Market Size by Application
        8.3.1 Asia-Pacific Backoffice Workforce Management Market Size by Application (2017-2022)
        8.3.2 Asia-Pacific Backoffice Workforce Management Market Size by Application (2023-2028)
        8.3.3 Asia-Pacific Backoffice Workforce Management Market Share by Application (2017-2028)
    8.4 Asia-Pacific Backoffice Workforce Management Market Size by Region
        8.4.1 Asia-Pacific Backoffice Workforce Management Market Size by Region (2017-2022)
        8.4.2 Asia-Pacific Backoffice Workforce Management Market Size by Region (2023-2028)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia 
9 Latin America
    9.1 Latin America Backoffice Workforce Management Market Size (2017-2028)
    9.2 Latin America Backoffice Workforce Management Market Size by Type
        9.2.1 Latin America Backoffice Workforce Management Market Size by Type (2017-2022)
        9.2.2 Latin America Backoffice Workforce Management Market Size by Type (2023-2028)
        9.2.3 Latin America Backoffice Workforce Management Market Share by Type (2017-2028)
    9.3 Latin America Backoffice Workforce Management Market Size by Application
        9.3.1 Latin America Backoffice Workforce Management Market Size by Application (2017-2022)
        9.3.2 Latin America Backoffice Workforce Management Market Size by Application (2023-2028)
        9.3.3 Latin America Backoffice Workforce Management Market Share by Application (2017-2028)
    9.4 Latin America Backoffice Workforce Management Market Size by Country
        9.4.1 Latin America Backoffice Workforce Management Market Size by Country (2017-2022)
        9.4.2 Latin America Backoffice Workforce Management Market Size by Country (2023-2028)
        9.4.3 Mexico
        9.4.4 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Backoffice Workforce Management Market Size (2017-2028)
    10.2 Middle East & Africa Backoffice Workforce Management Market Size by Type
        10.2.1 Middle East & Africa Backoffice Workforce Management Market Size by Type (2017-2022)
        10.2.2 Middle East & Africa Backoffice Workforce Management Market Size by Type (2023-2028)
        10.2.3 Middle East & Africa Backoffice Workforce Management Market Share by Type (2017-2028)
    10.3 Middle East & Africa Backoffice Workforce Management Market Size by Application
        10.3.1 Middle East & Africa Backoffice Workforce Management Market Size by Application (2017-2022)
        10.3.2 Middle East & Africa Backoffice Workforce Management Market Size by Application (2023-2028)
        10.3.3 Middle East & Africa Backoffice Workforce Management Market Share by Application (2017-2028)
    10.4 Middle East & Africa Backoffice Workforce Management Market Size by Country
        10.4.1 Middle East & Africa Backoffice Workforce Management Market Size by Country (2017-2022)
        10.4.2 Middle East & Africa Backoffice Workforce Management Market Size by Country (2023-2028)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE
11 Key Players Profiles
    11.1 Monet Software
        11.1.1 Monet Software Company Details
        11.1.2 Monet Software Business Overview
        11.1.3 Monet Software Backoffice Workforce Management Introduction
        11.1.4 Monet Software Revenue in Backoffice Workforce Management Business (2017-2022)
        11.1.5 Monet Software Recent Developments
    11.2 Verint System Inc
        11.2.1 Verint System Inc Company Details
        11.2.2 Verint System Inc Business Overview
        11.2.3 Verint System Inc Backoffice Workforce Management Introduction
        11.2.4 Verint System Inc Revenue in Backoffice Workforce Management Business (2017-2022)
        11.2.5 Verint System Inc Recent Developments
    11.3 ActoiveOps Limited
        11.3.1 ActoiveOps Limited Company Details
        11.3.2 ActoiveOps Limited Business Overview
        11.3.3 ActoiveOps Limited Backoffice Workforce Management Introduction
        11.3.4 ActoiveOps Limited Revenue in Backoffice Workforce Management Business (2017-2022)
        11.3.5 ActoiveOps Limited Recent Developments
    11.4 Calabrio
        11.4.1 Calabrio Company Details
        11.4.2 Calabrio Business Overview
        11.4.3 Calabrio Backoffice Workforce Management Introduction
        11.4.4 Calabrio Revenue in Backoffice Workforce Management Business (2017-2022)
        11.4.5 Calabrio Recent Developments
    11.5 Aspect Software
        11.5.1 Aspect Software Company Details
        11.5.2 Aspect Software Business Overview
        11.5.3 Aspect Software Backoffice Workforce Management Introduction
        11.5.4 Aspect Software Revenue in Backoffice Workforce Management Business (2017-2022)
        11.5.5 Aspect Software Recent Developments
    11.6 Cicero Inc
        11.6.1 Cicero Inc Company Details
        11.6.2 Cicero Inc Business Overview
        11.6.3 Cicero Inc Backoffice Workforce Management Introduction
        11.6.4 Cicero Inc Revenue in Backoffice Workforce Management Business (2017-2022)
        11.6.5 Cicero Inc Recent Developments
    11.7 Teleopti
        11.7.1 Teleopti Company Details
        11.7.2 Teleopti Business Overview
        11.7.3 Teleopti Backoffice Workforce Management Introduction
        11.7.4 Teleopti Revenue in Backoffice Workforce Management Business (2017-2022)
        11.7.5 Teleopti Recent Developments
    11.8 Intradiem
        11.8.1 Intradiem Company Details
        11.8.2 Intradiem Business Overview
        11.8.3 Intradiem Backoffice Workforce Management Introduction
        11.8.4 Intradiem Revenue in Backoffice Workforce Management Business (2017-2022)
        11.8.5 Intradiem Recent Developments
    11.9 Genesys
        11.9.1 Genesys Company Details
        11.9.2 Genesys Business Overview
        11.9.3 Genesys Backoffice Workforce Management Introduction
        11.9.4 Genesys Revenue in Backoffice Workforce Management Business (2017-2022)
        11.9.5 Genesys Recent Developments
    11.10 NICE
        11.10.1 NICE Company Details
        11.10.2 NICE Business Overview
        11.10.3 NICE Backoffice Workforce Management Introduction
        11.10.4 NICE Revenue in Backoffice Workforce Management Business (2017-2022)
        11.10.5 NICE Recent Developments
    11.11 Monet Software
        11.11.1 Monet Software Company Details
        11.11.2 Monet Software Business Overview
        11.11.3 Monet Software Backoffice Workforce Management Introduction
        11.11.4 Monet Software Revenue in Backoffice Workforce Management Business (2017-2022)
        11.11.5 Monet Software Recent Developments
    11.12 Burnie Group
        11.12.1 Burnie Group Company Details
        11.12.2 Burnie Group Business Overview
        11.12.3 Burnie Group Backoffice Workforce Management Introduction
        11.12.4 Burnie Group Revenue in Backoffice Workforce Management Business (2017-2022)
        11.12.5 Burnie Group Recent Developments
    11.13 Verint Systems
        11.13.1 Verint Systems Company Details
        11.13.2 Verint Systems Business Overview
        11.13.3 Verint Systems Backoffice Workforce Management Introduction
        11.13.4 Verint Systems Revenue in Backoffice Workforce Management Business (2017-2022)
        11.13.5 Verint Systems Recent Developments
    11.14 Leaf Group
        11.14.1 Leaf Group Company Details
        11.14.2 Leaf Group Business Overview
        11.14.3 Leaf Group Backoffice Workforce Management Introduction
        11.14.4 Leaf Group Revenue in Backoffice Workforce Management Business (2017-2022)
        11.14.5 Leaf Group Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Author Details
    13.3 Disclaimer
                  
              

                

                 
List of Tables
    Table 1. Global Backoffice Workforce Management Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
    Table 2. Key Players of Operation Visualizer
    Table 3. Key Players of Performance Management
    Table 4. Key Players of Back-Office Optimization
    Table 5. Key Players of Robotic Process Automation
    Table 6. Key Players of Desktop & Process Analytics
    Table 7. Key Players of Others
    Table 8. Global Backoffice Workforce Management Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
    Table 9. Global Backoffice Workforce Management Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 10. Global Backoffice Workforce Management Market Size by Region (2017-2022) & (US$ Million)
    Table 11. Global Backoffice Workforce Management Market Share by Region (2017-2022)
    Table 12. Global Backoffice Workforce Management Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 13. Global Backoffice Workforce Management Market Share by Region (2023-2028)
    Table 14. Backoffice Workforce Management Market Trends
    Table 15. Backoffice Workforce Management Market Drivers
    Table 16. Backoffice Workforce Management Market Challenges
    Table 17. Backoffice Workforce Management Market Restraints
    Table 18. Global Backoffice Workforce Management Revenue by Players (2017-2022) & (US$ Million)
    Table 19. Global Backoffice Workforce Management Revenue Share by Players (2017-2022)
    Table 20. Global Top Backoffice Workforce Management by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Backoffice Workforce Management as of 2021)
    Table 21. Ranking of Global Top Backoffice Workforce Management Companies by Revenue (US$ Million) in 2021
    Table 22. Global 5 Largest Players Market Share by Backoffice Workforce Management Revenue (CR5 and HHI) & (2017-2022)
    Table 23. Key Players Headquarters and Area Served
    Table 24. Key Players Backoffice Workforce Management Product Solution and Service
    Table 25. Date of Enter into Backoffice Workforce Management Market
    Table 26. Mergers & Acquisitions, Expansion Plans
    Table 27. Global Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 28. Global Backoffice Workforce Management Revenue Market Share by Type (2017-2022)
    Table 29. Global Backoffice Workforce Management Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 30. Global Backoffice Workforce Management Revenue Market Share by Type (2023-2028)
    Table 31. Global Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 32. Global Backoffice Workforce Management Revenue Share by Application (2017-2022)
    Table 33. Global Backoffice Workforce Management Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 34. Global Backoffice Workforce Management Revenue Share by Application (2023-2028)
    Table 35. North America Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 36. North America Backoffice Workforce Management Market Size by Type (2023-2028) & (US$ Million)
    Table 37. North America Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 38. North America Backoffice Workforce Management Market Size by Application (2023-2028) & (US$ Million)
    Table 39. North America Backoffice Workforce Management Market Size by Country (2017-2022) & (US$ Million)
    Table 40. North America Backoffice Workforce Management Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Europe Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 42. Europe Backoffice Workforce Management Market Size by Type (2023-2028) & (US$ Million)
    Table 43. Europe Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 44. Europe Backoffice Workforce Management Market Size by Application (2023-2028) & (US$ Million)
    Table 45. Europe Backoffice Workforce Management Market Size by Country (2017-2022) & (US$ Million)
    Table 46. Europe Backoffice Workforce Management Market Size by Country (2023-2028) & (US$ Million)
    Table 47. Asia Pacific Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 48. Asia Pacific Backoffice Workforce Management Market Size by Type (2023-2028) & (US$ Million)
    Table 49. Asia Pacific Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 50. Asia Pacific Backoffice Workforce Management Market Size by Application (2023-2028) & (US$ Million)
    Table 51. Asia Pacific Backoffice Workforce Management Market Size by Region (2017-2022) & (US$ Million)
    Table 52. Asia Pacific Backoffice Workforce Management Market Size by Region (2023-2028) & (US$ Million)
    Table 53. Latin America Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 54. Latin America Backoffice Workforce Management Market Size by Type (2023-2028) & (US$ Million)
    Table 55. Latin America Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 56. Latin America Backoffice Workforce Management Market Size by Application (2023-2028) & (US$ Million)
    Table 57. Latin America Backoffice Workforce Management Market Size by Country (2017-2022) & (US$ Million)
    Table 58. Latin America Backoffice Workforce Management Market Size by Country (2023-2028) & (US$ Million)
    Table 59. Middle East and Africa Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
    Table 60. Middle East and Africa Backoffice Workforce Management Market Size by Type (2023-2028) & (US$ Million)
    Table 61. Middle East and Africa Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
    Table 62. Middle East and Africa Backoffice Workforce Management Market Size by Application (2023-2028) & (US$ Million)
    Table 63. Middle East and Africa Backoffice Workforce Management Market Size by Country (2017-2022) & (US$ Million)
    Table 64. Middle East and Africa Backoffice Workforce Management Market Size by Country (2023-2028) & (US$ Million)
    Table 65. Monet Software Company Details
    Table 66. Monet Software Business Overview
    Table 67. Monet Software Backoffice Workforce Management Product
    Table 68. Monet Software Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 69. Monet Software Recent Developments
    Table 70. Verint System Inc Company Details
    Table 71. Verint System Inc Business Overview
    Table 72. Verint System Inc Backoffice Workforce Management Product
    Table 73. Verint System Inc Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 74. Verint System Inc Recent Developments
    Table 75. ActoiveOps Limited Company Details
    Table 76. ActoiveOps Limited Business Overview
    Table 77. ActoiveOps Limited Backoffice Workforce Management Product
    Table 78. ActoiveOps Limited Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 79. ActoiveOps Limited Recent Developments
    Table 80. Calabrio Company Details
    Table 81. Calabrio Business Overview
    Table 82. Calabrio Backoffice Workforce Management Product
    Table 83. Calabrio Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 84. Calabrio Recent Developments
    Table 85. Aspect Software Company Details
    Table 86. Aspect Software Business Overview
    Table 87. Aspect Software Backoffice Workforce Management Product
    Table 88. Aspect Software Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 89. Aspect Software Recent Developments
    Table 90. Cicero Inc Company Details
    Table 91. Cicero Inc Business Overview
    Table 92. Cicero Inc Backoffice Workforce Management Product
    Table 93. Cicero Inc Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 94. Cicero Inc Recent Developments
    Table 95. Teleopti Company Details
    Table 96. Teleopti Business Overview
    Table 97. Teleopti Backoffice Workforce Management Product
    Table 98. Teleopti Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 99. Teleopti Recent Developments
    Table 100. Intradiem Company Details
    Table 101. Intradiem Business Overview
    Table 102. Intradiem Backoffice Workforce Management Product
    Table 103. Intradiem Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 104. Intradiem Recent Developments
    Table 105. Genesys Company Details
    Table 106. Genesys Business Overview
    Table 107. Genesys Backoffice Workforce Management Product
    Table 108. Genesys Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 109. Genesys Recent Developments
    Table 110. NICE Company Details
    Table 111. NICE Business Overview
    Table 112. NICE Backoffice Workforce Management Product
    Table 113. NICE Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 114. NICE Recent Developments
    Table 115. Monet Software Company Details
    Table 116. Monet Software Business Overview
    Table 117. Monet Software Backoffice Workforce Management Product
    Table 118. Monet Software Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 119. Monet Software Recent Developments
    Table 120. Burnie Group Company Details
    Table 121. Burnie Group Business Overview
    Table 122. Burnie Group Backoffice Workforce Management Product
    Table 123. Burnie Group Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 124. Burnie Group Recent Developments
    Table 125. Verint Systems Company Details
    Table 126. Verint Systems Business Overview
    Table 127. Verint Systems Backoffice Workforce Management Product
    Table 128. Verint Systems Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 129. Verint Systems Recent Developments
    Table 130. Leaf Group Company Details
    Table 131. Leaf Group Business Overview
    Table 132. Leaf Group Backoffice Workforce Management Product
    Table 133. Leaf Group Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
    Table 134. Leaf Group Recent Developments
    Table 135. Research Programs/Design for This Report
    Table 136. Key Data Information from Secondary Sources
    Table 137. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Backoffice Workforce Management Market Share by Type: 2021 VS 2028
    Figure 2. Operation Visualizer Features
    Figure 3. Performance Management Features
    Figure 4. Back-Office Optimization Features
    Figure 5. Robotic Process Automation Features
    Figure 6. Desktop & Process Analytics Features
    Figure 7. Others Features
    Figure 8. Global Backoffice Workforce Management Market Share by Application: 2021 VS 2028
    Figure 9. IT & Telecommunication Case Studies
    Figure 10. Retail & E-commerce Case Studies
    Figure 11. Transportation Case Studies
    Figure 12. Government Case Studies
    Figure 13. Others Case Studies
    Figure 14. Backoffice Workforce Management Report Years Considered
    Figure 15. Global Backoffice Workforce Management Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 16. Global Backoffice Workforce Management Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 17. Global Backoffice Workforce Management Market Share by Region: 2021 VS 2028
    Figure 18. Global Backoffice Workforce Management Market Share by Players in 2021
    Figure 19. Global Top Backoffice Workforce Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Backoffice Workforce Management as of 2021)
    Figure 20. The Top 10 and 5 Players Market Share by Backoffice Workforce Management Revenue in 2021
    Figure 21. North America Backoffice Workforce Management Market Size YoY (2017-2028) & (US$ Million)
    Figure 22. North America Backoffice Workforce Management Market Size Market Share by Type (2017-2028)
    Figure 23. North America Backoffice Workforce Management Market Size Market Share by Application (2017-2028)
    Figure 24. North America Backoffice Workforce Management Market Size Share by Country (2017-2028)
    Figure 25. United States Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Canada Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Europe Backoffice Workforce Management Market Size YoY (2017-2028) & (US$ Million)
    Figure 28. Europe Backoffice Workforce Management Market Size Market Share by Type (2017-2028)
    Figure 29. Europe Backoffice Workforce Management Market Size Market Share by Application (2017-2028)
    Figure 30. Europe Backoffice Workforce Management Market Size Share by Country (2017-2028)
    Figure 31. Germany Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. France Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. U.K. Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Italy Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Russia Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. Nordic Countries Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Asia-Pacific Backoffice Workforce Management Market Size YoY (2017-2028) & (US$ Million)
    Figure 38. Asia Pacific Backoffice Workforce Management Market Size Market Share by Type (2017-2028)
    Figure 39. Asia Pacific Backoffice Workforce Management Market Size Market Share by Application (2017-2028)
    Figure 40. Asia Pacific Backoffice Workforce Management Market Size Share by Region (2017-2028)
    Figure 41. China Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Japan Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 43. South Korea Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 44. Southeast Asia Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 45. India Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Australia Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
    Figure 47. Latin America Backoffice Workforce Management Market Size YoY (2017-2028) & (US$ Million)
    Figure 48. Latin America Backoffice Workforce Management Market Size Market Share by Type (2017-2028)
    Figure 49. Latin America Backoffice Workforce Management Market Size Market Share by Application (2017-2028)
    Figure 50. Latin America Backoffice Workforce Management Market Size Share by Country (2017-2028)
    Figure 51. Mexico Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 52. Brazil Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 53. Middle East & Africa Backoffice Workforce Management Market Size YoY (2017-2028) & (US$ Million)
    Figure 54. Middle East and Africa Backoffice Workforce Management Market Size Market Share by Type (2017-2028)
    Figure 55. Middle East and Africa Backoffice Workforce Management Market Size Market Share by Application (2017-2028)
    Figure 56. Middle East and Africa Backoffice Workforce Management Market Size Share by Country (2017-2028)
    Figure 57. Turkey Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 58. Saudi Arabia Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 59. UAE Backoffice Workforce Management Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 60. Monet Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 61. Verint System Inc Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 62. ActoiveOps Limited Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 63. Calabrio Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 64. Aspect Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 65. Cicero Inc Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 66. Teleopti Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 67. Intradiem Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 68. Genesys Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 69. NICE Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 70. Monet Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 71. Burnie Group Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 72. Verint Systems Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 73. Leaf Group Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
    Figure 74. Bottom-up and Top-down Approaches for This Report
    Figure 75. Data Triangulation
    Figure 76. Key Executives Interviewed