1 Market Overview 1.1 Product Overview and Scope of Cloud-Based ITSM 1.2 Classification of Cloud-Based ITSM by Type 1.2.1 Overview: Global Cloud-Based ITSM Market Size by Type: 2020 Versus 2021 Versus 2026 1.2.2 Global Cloud-Based ITSM Revenue Market Share by Type in 2020 1.2.3 Service Portfolio Management 1.2.4 Change & Configuration Management 1.2.5 Service Desk Software 1.2.6 Operations & Performance Management 1.3 Global Cloud-Based ITSM Market by Application 1.3.1 Overview: Global Cloud-Based ITSM Market Size by Application: 2020 Versus 2021 Versus 2026 1.3.2 Government and Public Sector 1.3.3 Energy and Utilities 1.3.4 Travel and Hospitality 1.3.5 Banking 1.3.6 Telecommunication and IT 1.3.7 Healthcare and Life Sciences 1.3.8 Education 1.4 Global Cloud-Based ITSM Market Size & Forecast 1.5 Global Cloud-Based ITSM Market Size and Forecast by Region 1.5.1 Global Cloud-Based ITSM Market Size by Region: 2016 VS 2021 VS 2026 1.5.2 Global Cloud-Based ITSM Market Size by Region, (2016-2021) 1.5.3 North America Cloud-Based ITSM Market Size and Prospect (2016-2026) 1.5.4 Europe Cloud-Based ITSM Market Size and Prospect (2016-2026) 1.5.5 Asia-Pacific Cloud-Based ITSM Market Size and Prospect (2016-2026) 1.5.6 South America Cloud-Based ITSM Market Size and Prospect (2016-2026) 1.5.7 Middle East and Africa Cloud-Based ITSM Market Size and Prospect (2016-2026) 1.6 Market Drivers, Restraints and Trends 1.6.1 Cloud-Based ITSM Market Drivers 1.6.2 Cloud-Based ITSM Market Restraints 1.6.3 Cloud-Based ITSM Trends Analysis 2 Company Profiles 2.1 BMC Software 2.1.1 BMC Software Details 2.1.2 BMC Software Major Business 2.1.3 BMC Software Cloud-Based ITSM Product and Solutions 2.1.4 BMC Software Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.1.5 BMC Software Recent Developments and Future Plans 2.2 Broadcom 2.2.1 Broadcom Details 2.2.2 Broadcom Major Business 2.2.3 Broadcom Cloud-Based ITSM Product and Solutions 2.2.4 Broadcom Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.2.5 Broadcom Recent Developments and Future Plans 2.3 Service Now 2.3.1 Service Now Details 2.3.2 Service Now Major Business 2.3.3 Service Now Cloud-Based ITSM Product and Solutions 2.3.4 Service Now Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.3.5 Service Now Recent Developments and Future Plans 2.4 Cherwell Software 2.4.1 Cherwell Software Details 2.4.2 Cherwell Software Major Business 2.4.3 Cherwell Software Cloud-Based ITSM Product and Solutions 2.4.4 Cherwell Software Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.4.5 Cherwell Software Recent Developments and Future Plans 2.5 Hewlett Packard Enterprise Company 2.5.1 Hewlett Packard Enterprise Company Details 2.5.2 Hewlett Packard Enterprise Company Major Business 2.5.3 Hewlett Packard Enterprise Company Cloud-Based ITSM Product and Solutions 2.5.4 Hewlett Packard Enterprise Company Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.5.5 Hewlett Packard Enterprise Company Recent Developments and Future Plans 2.6 HEAT Software USA 2.6.1 HEAT Software USA Details 2.6.2 HEAT Software USA Major Business 2.6.3 HEAT Software USA Cloud-Based ITSM Product and Solutions 2.6.4 HEAT Software USA Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.6.5 HEAT Software USA Recent Developments and Future Plans 2.7 IBM 2.7.1 IBM Details 2.7.2 IBM Major Business 2.7.3 IBM Cloud-Based ITSM Product and Solutions 2.7.4 IBM Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.7.5 IBM Recent Developments and Future Plans 2.8 Hornbill Corporate 2.8.1 Hornbill Corporate Details 2.8.2 Hornbill Corporate Major Business 2.8.3 Hornbill Corporate Cloud-Based ITSM Product and Solutions 2.8.4 Hornbill Corporate Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.8.5 Hornbill Corporate Recent Developments and Future Plans 2.9 Cloud Health Technologies 2.9.1 Cloud Health Technologies Details 2.9.2 Cloud Health Technologies Major Business 2.9.3 Cloud Health Technologies Cloud-Based ITSM Product and Solutions 2.9.4 Cloud Health Technologies Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.9.5 Cloud Health Technologies Recent Developments and Future Plans 2.10 EasyVista 2.10.1 EasyVista Details 2.10.2 EasyVista Major Business 2.10.3 EasyVista Cloud-Based ITSM Product and Solutions 2.10.4 EasyVista Cloud-Based ITSM Revenue, Gross Margin and Market Share (2019-2021) 2.10.5 EasyVista Recent Developments and Future Plans 3 Market Competition, by Players 3.1 Global Cloud-Based ITSM Revenue and Share by Players (2019-2021) 3.2 Market Concentration Rate 3.2.1 Top 3 Cloud-Based ITSM Players Market Share 3.2.2 Top 10 Cloud-Based ITSM Players Market Share 3.2.3 Market Competition Trend 3.3 Cloud-Based ITSM Players Head Office, Products and Services Provided 3.4 Mergers & Acquisitions 3.5 New Entrants and Expansion Plans 4 Market Size Segment by Type 4.1 Global Cloud-Based ITSM Revenue and Market Share by Type (2016-2021) 4.2 Global Cloud-Based ITSM Market Forecast by Type (2021-2026) 5 Market Size Segment by Application 5.1 Global Cloud-Based ITSM Revenue Market Share by Application (2016-2021) 5.2 Cloud-Based ITSM Market Forecast by Application (2021-2026) 6 North America by Country, by Type, and by Application 6.1 North America Cloud-Based ITSM Revenue by Type (2016-2026) 6.2 North America Cloud-Based ITSM Revenue by Application (2016-2026) 6.3 North America Cloud-Based ITSM Market Size by Country 6.3.1 North America Cloud-Based ITSM Revenue by Country (2016-2026) 6.3.2 United States Cloud-Based ITSM Market Size and Forecast (2016-2026) 6.3.3 Canada Cloud-Based ITSM Market Size and Forecast (2016-2026) 6.3.4 Mexico Cloud-Based ITSM Market Size and Forecast (2016-2026) 7 Europe by Country, by Type, and by Application 7.1 Europe Cloud-Based ITSM Revenue by Type (2016-2026) 7.2 Europe Cloud-Based ITSM Revenue by Application (2016-2026) 7.3 Europe Cloud-Based ITSM Market Size by Country 7.3.1 Europe Cloud-Based ITSM Revenue by Country (2016-2026) 7.3.2 Germany Cloud-Based ITSM Market Size and Forecast (2016-2026) 7.3.3 France Cloud-Based ITSM Market Size and Forecast (2016-2026) 7.3.4 United Kingdom Cloud-Based ITSM Market Size and Forecast (2016-2026) 7.3.5 Russia Cloud-Based ITSM Market Size and Forecast (2016-2026) 7.3.6 Italy Cloud-Based ITSM Market Size and Forecast (2016-2026) 8 Asia-Pacific by Region, by Type, and by Application 8.1 Asia-Pacific Cloud-Based ITSM Revenue by Type (2016-2026) 8.2 Asia-Pacific Cloud-Based ITSM Revenue by Application (2016-2026) 8.3 Asia-Pacific Cloud-Based ITSM Market Size by Region 8.3.1 Asia-Pacific Cloud-Based ITSM Revenue by Region (2016-2026) 8.3.2 China Cloud-Based ITSM Market Size and Forecast (2016-2026) 8.3.3 Japan Cloud-Based ITSM Market Size and Forecast (2016-2026) 8.3.4 South Korea Cloud-Based ITSM Market Size and Forecast (2016-2026) 8.3.5 India Cloud-Based ITSM Market Size and Forecast (2016-2026) 8.3.6 Southeast Asia Cloud-Based ITSM Market Size and Forecast (2016-2026) 8.3.7 Australia Cloud-Based ITSM Market Size and Forecast (2016-2026) 9 South America by Country, by Type, and by Application 9.1 South America Cloud-Based ITSM Revenue by Type (2016-2026) 9.2 South America Cloud-Based ITSM Revenue by Application (2016-2026) 9.3 South America Cloud-Based ITSM Market Size by Country 9.3.1 South America Cloud-Based ITSM Revenue by Country (2016-2026) 9.3.2 Brazil Cloud-Based ITSM Market Size and Forecast (2016-2026) 9.3.3 Argentina Cloud-Based ITSM Market Size and Forecast (2016-2026) 10 Middle East & Africa by Country, by Type, and by Application 10.1 Middle East & Africa Cloud-Based ITSM Revenue by Type (2016-2026) 10.2 Middle East & Africa Cloud-Based ITSM Revenue by Application (2016-2026) 10.3 Middle East & Africa Cloud-Based ITSM Market Size by Country 10.3.1 Middle East & Africa Cloud-Based ITSM Revenue by Country (2016-2026) 10.3.2 Turkey Cloud-Based ITSM Market Size and Forecast (2016-2026) 10.3.3 Saudi Arabia Cloud-Based ITSM Market Size and Forecast (2016-2026) 10.3.4 UAE Cloud-Based ITSM Market Size and Forecast (2016-2026) 11 Research Findings and Conclusion 12 Appendix 12.1 Methodology 12.2 Research Process and Data Source 12.3 Disclaimer
List of Tables Table 1. Global Cloud-Based ITSM Revenue by Type, (USD Million), 2020 VS 2021 VS 2026 Table 2. Global Cloud-Based ITSM Revenue by Application, (USD Million), 2020 VS 2021 VS 2026 Table 3. Global Market Cloud-Based ITSM Revenue (Million USD) Comparison by Region (2016 VS 2021 VS 2026) Table 4. Global Cloud-Based ITSM Revenue (USD Million) by Region (2016-2021) Table 5. Global Cloud-Based ITSM Revenue Market Share by Region (2021-2026) Table 6. BMC Software Corporate Information, Head Office, and Major Competitors Table 7. BMC Software Major Business Table 8. BMC Software Cloud-Based ITSM Product and Solutions Table 9. BMC Software Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 10. Broadcom Corporate Information, Head Office, and Major Competitors Table 11. Broadcom Major Business Table 12. Broadcom Cloud-Based ITSM Product and Solutions Table 13. Broadcom Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 14. Service Now Corporate Information, Head Office, and Major Competitors Table 15. Service Now Major Business Table 16. Service Now Cloud-Based ITSM Product and Solutions Table 17. Service Now Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 18. Cherwell Software Corporate Information, Head Office, and Major Competitors Table 19. Cherwell Software Major Business Table 20. Cherwell Software Cloud-Based ITSM Product and Solutions Table 21. Cherwell Software Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 22. Hewlett Packard Enterprise Company Corporate Information, Head Office, and Major Competitors Table 23. Hewlett Packard Enterprise Company Major Business Table 24. Hewlett Packard Enterprise Company Cloud-Based ITSM Product and Solutions Table 25. Hewlett Packard Enterprise Company Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 26. HEAT Software USA Corporate Information, Head Office, and Major Competitors Table 27. HEAT Software USA Major Business Table 28. HEAT Software USA Cloud-Based ITSM Product and Solutions Table 29. HEAT Software USA Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 30. IBM Corporate Information, Head Office, and Major Competitors Table 31. IBM Major Business Table 32. IBM Cloud-Based ITSM Product and Solutions Table 33. IBM Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 34. Hornbill Corporate Corporate Information, Head Office, and Major Competitors Table 35. Hornbill Corporate Major Business Table 36. Hornbill Corporate Cloud-Based ITSM Product and Solutions Table 37. Hornbill Corporate Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 38. Cloud Health Technologies Corporate Information, Head Office, and Major Competitors Table 39. Cloud Health Technologies Major Business Table 40. Cloud Health Technologies Cloud-Based ITSM Product and Solutions Table 41. Cloud Health Technologies Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 42. EasyVista Corporate Information, Head Office, and Major Competitors Table 43. EasyVista Major Business Table 44. EasyVista Cloud-Based ITSM Product and Solutions Table 45. EasyVista Cloud-Based ITSM Revenue (USD Million), Gross Margin and Market Share (2019-2021) Table 46. Global Cloud-Based ITSM Revenue (USD Million) by Players (2019-2021) Table 47. Global Cloud-Based ITSM Revenue Share by Players (2019-2021) Table 48. Breakdown of Cloud-Based ITSM by Company Type (Tier 1, Tier 2 and Tier 3) Table 49. Cloud-Based ITSM Players Head Office, Products and Services Provided Table 50. Cloud-Based ITSM Mergers & Acquisitions in the Past Five Years Table 51. Cloud-Based ITSM New Entrants and Expansion Plans Table 52. Global Cloud-Based ITSM Revenue (USD Million) by Type (2016-2021) Table 53. Global Cloud-Based ITSM Revenue Share by Type (2016-2021) Table 54. Global Cloud-Based ITSM Revenue Forecast by Type (2021-2026) Table 55. Global Cloud-Based ITSM Revenue by Application (2016-2021) Table 56. Global Cloud-Based ITSM Revenue Forecast by Application (2021-2026) Table 57. North America Cloud-Based ITSM Revenue by Type (2016-2021) & (USD Million) Table 58. North America Cloud-Based ITSM Revenue by Type (2021-2026) & (USD Million) Table 59. North America Cloud-Based ITSM Revenue by Application (2016-2021) & (USD Million) Table 60. North America Cloud-Based ITSM Revenue by Application (2021-2026) & (USD Million) Table 61. North America Cloud-Based ITSM Revenue by Country (2016-2021) & (USD Million) Table 62. North America Cloud-Based ITSM Revenue by Country (2021-2026) & (USD Million) Table 63. Europe Cloud-Based ITSM Revenue by Type (2016-2021) & (USD Million) Table 64. Europe Cloud-Based ITSM Revenue by Type (2021-2026) & (USD Million) Table 65. Europe Cloud-Based ITSM Revenue by Application (2016-2021) & (USD Million) Table 66. Europe Cloud-Based ITSM Revenue by Application (2021-2026) & (USD Million) Table 67. Europe Cloud-Based ITSM Revenue by Country (2016-2021) & (USD Million) Table 68. Europe Cloud-Based ITSM Revenue by Country (2021-2026) & (USD Million) Table 69. Asia-Pacific Cloud-Based ITSM Revenue by Type (2016-2021) & (USD Million) Table 70. Asia-Pacific Cloud-Based ITSM Revenue by Type (2021-2026) & (USD Million) Table 71. Asia-Pacific Cloud-Based ITSM Revenue by Application (2016-2021) & (USD Million) Table 72. Asia-Pacific Cloud-Based ITSM Revenue by Application (2021-2026) & (USD Million) Table 73. Asia-Pacific Cloud-Based ITSM Revenue by Region (2016-2021) & (USD Million) Table 74. Asia-Pacific Cloud-Based ITSM Revenue by Region (2021-2026) & (USD Million) Table 75. South America Cloud-Based ITSM Revenue by Type (2016-2021) & (USD Million) Table 76. South America Cloud-Based ITSM Revenue by Type (2021-2026) & (USD Million) Table 77. South America Cloud-Based ITSM Revenue by Application (2016-2021) & (USD Million) Table 78. South America Cloud-Based ITSM Revenue by Application (2021-2026) & (USD Million) Table 79. South America Cloud-Based ITSM Revenue by Country (2016-2021) & (USD Million) Table 80. South America Cloud-Based ITSM Revenue by Country (2021-2026) & (USD Million) Table 81. Middle East & Africa Cloud-Based ITSM Revenue by Type (2016-2021) & (USD Million) Table 82. Middle East & Africa Cloud-Based ITSM Revenue by Type (2021-2026) & (USD Million) Table 83. Middle East & Africa Cloud-Based ITSM Revenue by Application (2016-2021) & (USD Million) Table 84. Middle East & Africa Cloud-Based ITSM Revenue by Application (2021-2026) & (USD Million) Table 85. Middle East & Africa Cloud-Based ITSM Revenue by Country (2016-2021) & (USD Million) Table 86. Middle East & Africa Cloud-Based ITSM Revenue by Country (2021-2026) & (USD Million) List of Figures Figure 1. Cloud-Based ITSM Picture Figure 2. Global Cloud-Based ITSM Revenue Market Share by Type in 2020 Figure 3. Service Portfolio Management Figure 4. Change & Configuration Management Figure 5. Service Desk Software Figure 6. Operations & Performance Management Figure 7. Cloud-Based ITSM Revenue Market Share by Application in 2020 Figure 8. Government and Public Sector Picture Figure 9. Energy and Utilities Picture Figure 10. Travel and Hospitality Picture Figure 11. Banking Picture Figure 12. Telecommunication and IT Picture Figure 13. Healthcare and Life Sciences Picture Figure 14. Education Picture Figure 15. Global Cloud-Based ITSM Revenue, (USD Million): 2020 VS 2021 VS 2026 Figure 16. Global Cloud-Based ITSM Revenue and Forecast (2016-2026) & (USD Million) Figure 17. Global Cloud-Based ITSM Revenue Market Share by Region (2016-2026) Figure 18. Global Cloud-Based ITSM Revenue Market Share by Region in 2020 Figure 19. North America Cloud-Based ITSM Revenue (USD Million) and Growth Rate (2016-2026) Figure 20. Europe Cloud-Based ITSM Revenue (USD Million) and Growth Rate (2016-2026) Figure 21. Asia-Pacific Cloud-Based ITSM Revenue (USD Million) and Growth Rate (2016-2026) Figure 22. South America Cloud-Based ITSM Revenue (USD Million) and Growth Rate (2016-2026) Figure 23. Middle East and Africa Cloud-Based ITSM Revenue (USD Million) and Growth Rate (2016-2026) Figure 24. Cloud-Based ITSM Market Drivers Figure 25. Cloud-Based ITSM Market Restraints Figure 26. Cloud-Based ITSM Market Trends Figure 27. BMC Software Recent Developments and Future Plans Figure 28. Broadcom Recent Developments and Future Plans Figure 29. Service Now Recent Developments and Future Plans Figure 30. Cherwell Software Recent Developments and Future Plans Figure 31. Hewlett Packard Enterprise Company Recent Developments and Future Plans Figure 32. HEAT Software USA Recent Developments and Future Plans Figure 33. IBM Recent Developments and Future Plans Figure 34. Hornbill Corporate Recent Developments and Future Plans Figure 35. Cloud Health Technologies Recent Developments and Future Plans Figure 36. EasyVista Recent Developments and Future Plans Figure 37. Global Cloud-Based ITSM Revenue Share by Players in 2020 Figure 38. Cloud-Based ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3) Figure 39. Global Top 3 Players Cloud-Based ITSM Revenue Market Share in 2020 Figure 40. Global Top 10 Players Cloud-Based ITSM Revenue Market Share in 2020 Figure 41. Key Players Market Share Trend (Top 3 Market Share: 2019 VS 2020 VS 2021) Figure 42. Global Cloud-Based ITSM Revenue Share by Type in 2020 Figure 43. Global Cloud-Based ITSM Market Share Forecast by Type (2021-2026) Figure 44. Global Cloud-Based ITSM Revenue Share by Application in 2020 Figure 45. Global Cloud-Based ITSM Market Share Forecast by Application (2021-2026) Figure 46. North America Cloud-Based ITSM Sales Market Share by Type (2016-2026) Figure 47. North America Cloud-Based ITSM Sales Market Share by Application (2016-2026) Figure 48. North America Cloud-Based ITSM Revenue Market Share by Country (2016-2026) Figure 49. United States Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 50. Canada Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 51. Mexico Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 52. Europe Cloud-Based ITSM Sales Market Share by Type (2016-2026) Figure 53. Europe Cloud-Based ITSM Sales Market Share by Application (2016-2026) Figure 54. Europe Cloud-Based ITSM Revenue Market Share by Country (2016-2026) Figure 55. Germany Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 56. France Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 57. United Kingdom Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 58. Russia Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 59. Italy Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 60. Asia-Pacific Cloud-Based ITSM Sales Market Share by Type (2016-2026) Figure 61. Asia-Pacific Cloud-Based ITSM Sales Market Share by Application (2016-2026) Figure 62. Asia-Pacific Cloud-Based ITSM Revenue Market Share by Region (2016-2026) Figure 63. China Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 64. Japan Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 65. South Korea Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 66. India Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 67. Southeast Asia Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 68. Australia Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 69. South America Cloud-Based ITSM Sales Market Share by Type (2016-2026) Figure 70. South America Cloud-Based ITSM Sales Market Share by Application (2016-2026) Figure 71. South America Cloud-Based ITSM Revenue Market Share by Country (2016-2026) Figure 72. Brazil Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 73. Argentina Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 74. Middle East and Africa Cloud-Based ITSM Sales Market Share by Type (2016-2026) Figure 75. Middle East and Africa Cloud-Based ITSM Sales Market Share by Application (2016-2026) Figure 76. Middle East and Africa Cloud-Based ITSM Revenue Market Share by Country (2016-2026) Figure 77. Turkey Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 78. Saudi Arabia Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 79. UAE Cloud-Based ITSM Revenue and Growth Rate (2016-2026) & (USD Million) Figure 80. Methodology Figure 81. Research Process and Data Source